ZoomInfo

“We are using Zoominfo for 9 years now. What we like: 1. Breadth of features, including intent, website visitors, scoops (pain points) and technology data. 2. Ease of integration with Salesforce and flexibility in how we update our CRM database. 3. Ease of filtering and creating tailored lists. 4. Our salesteams love the increase in productivity since using Zoominfo.5. Strong account team (account manager and customer success. Our customer success manager knows the platform very well, we have alw”

“We tried the platform with eagerness. We did all of the training. However, the data is crap. Not even close to what was promised. Most emails were non deliverable. This waste far more of our time and we are far worse off than if we did nothing at all. Please carefully consider other optins. We are in a small market. Maybe that is the downfall of the platform. Not sure. Your experience may not be the same as ours. But I can say that I wish we had read the reviews from others before signing on. ”

“My company used ZoomInfo for one year, but within six months it became clear we would not be renewing. While the platform is marketed as providing highly accurate, verified contact data (including direct phone numbers, emails, and physical addresses), our experience was very different. We recently completed a direct mail campaign using contacts sourced from ZoomInfo that were rated A or A+ for accuracy. Out of approximately 350 mail pieces sent, approximately 50 were identified as invalid — inc”

“They lie to you about the products capabilities. Charge an insane amount and get people with false promises of what the product can achieve. Majority of the information is incorrect and the search filters do not work correctly. They will charge an insane amount, sell you with lies about the product, and then WILL NOT LET YOU CANCEL. You will get stuck in a contract for a product that offers zero value. ”

“ZoomInfo for B2B Software Sales — Overall, ZoomInfo is as excellent and foundational of a tool as any CRM. It is easy to integrate into and improves every workflow. The ROI cannot be understated, it's value speaks for itself. — ZoomInfo is an essential tool for any prospecting role. The base level ability to find contact information for almost any target is phenomenal, and its ability to branch out to find similar targets as well. I would not be able to effectively prospect without ZoomInfo. — S”

“Bunch of scammers!! Avoid this company at all costs! Stick to the likes of Lusha, clay, Apollo! Don’t support this fraud company ”

“This company is giving out my personal mobile number. I have no idea how they got hold of it. People calling are generally horrified that they've been given a person mobile number instead of a company phone. Apparently, Zoominfo have it down as the main point of contact for my company. I've tried to use their automated system to remove my details from their database. They sent an automated email saying someone would be in touch. Three weeks later and no one has been in touch. I've submitted a ”

“Collating personal information and selling to 3rd parties. Seemingly impossible to get data removed. Clearly not GDPR compliant.”

“What I like best about GTM Workspace is that it brings a lot of the sales research workflow together in one place. The UI is clean and easy to navigate, which makes it simple to find account and contact information without spending too much time figuring out where things are. The integrations are also useful because they help connect the data with the tools we already use, making the overall workflow more seamless. From a performance perspective, the platform is responsive and makes it quick to ”

“Has anyone else experienced coercion and deception via ZoomInfo? They knowingly sold us software that was buggy and didn’t go to the contacts specified. Despite breach of contract in two parts for 99% uptime and contact accuracy they still didn’t honor terms forcing us to seek legal recourse. Their ZoomInfo LinkedIn Chrome extension was crashing our 32GB MacBook for over 2 days before we finally figured out ZoomInfo was responsible. We went a business quarter almost with it down and from the rev”

“Worked great until a few days ago. It won't log in even though I'm logged into Zoominfo on another tab. When I try to log in, the page just refreshes and doesn't log in.”

“The extension is borderline unusable since the last update. It stops working and needs to be shut down after every contact export.”

“Hello, I am happy to help get your information removed. You can send me a direct message with the cell phone number you would like removed and I can get this taken down.  Please note any information you provide will only be used to locate and remove your data. Or, you can submit your removal request here: https://privacyrequest.zoominfo.com/remove/verify Thank you, Jen from ZoomInfo”

“This company is giving out my personal mobile number. I have no idea how they got hold of it. People calling are generally horrified that they've been given a person mobile number instead of a company phone. Apparently, Zoominfo have it down as the main point of contact for my company. I've tried to use their automated system to remove my details from their database. They sent an automated email saying someone would be in touch. Three weeks later and no one has been in touch. I've submitted a ”

“Wrong platform issued and no customer support once contract was signed. I reached out multiple times via email, call and text to Jack Taylor (Strategic Account Manager) after getting the wrong platform. No response. We were transferred to a different rep with 6 months of experience who also did not resolve our issues. Overall, it has been a very disappointing experience. ”

“The absolute worst customer service, I account rep just videos or tutorials. Absolute worst investment for leads. This place laid off 600 ppl recently as well so makes sense.”

“What I like most about GTM Workspace is how it brings key information and tools into one place, making it easier to organize and manage my workflow. I especially appreciate how quickly I can find the information I need and use it to prioritize accounts and prospects without constantly switching between different tools. It has helped make my day-to-day workflow more efficient and streamlined, and an unexpected benefit has been how much easier it is to stay organized and keep track of opportunitie”

“I only used their free trial, but just gaining access for 3 days was a painful process. From the moment I entered my phone number, their outreach reps harassed me to book a call with the account manager, even calling me as many as 10 times in one day. When I’d tell them I was busy they would book a call anyway and spam me with phone calls and emails. There must be some sort of violation of anti-spam/PIPEDA laws going on, because the amount of times they will contact me even after I’ve told them ”

“Percentage of data accuracy is around 55% Product pricing is very high. Is extremely difficult to use Automation tools have no stop command. ZoomInfo robo spammed my contacts thus damaging my brand and reputation. ”

“What I like best about GTM Workspace is that it brings a lot of the sales research workflow together in one place. The UI is clean and easy to navigate, which makes it simple to find account and contact information without spending too much time figuring out where things are. The integrations are also useful because they help connect the data with the tools we already use, making the overall workflow more seamless. From a performance perspective, the platform is responsive and makes it quick to ”