Wix

“Starting with just a vague concept and zero web design experience, I never thought I’d run a full online storefront. After hearing about Wix and Printful on a podcast, I decided to try the free trial and was amazed by how the AI features within Wix guided me from a blank slate to a fully designed, professional website. Connecting the Printful app was incredibly smooth, allowing me to create and list items without upfront charges. Thanks to this seamless integration and the intuitive AI tools, I ”

“I recently attempted to launch the website for my professional consulting firm using Wix Premium. The experience has been an absolute operational disaster that delayed our business launch by 5 days. The issues began at the foundational level with the built-in AI agent (Aries in Wix Harmony). The AI automatically configured the booking, location, and form architectures in a way that completely broke the form logic on the live checkout site, completely hidden from the backend view. When I reached”

“Wix made building my website so much simpler than I expected. The drag-and-drop editor is intuitive, and I had a professional-looking site up and running without any coding knowledge. The templates are modern and easy to customize, and everything just works, from hosting to mobile optimization. Setup was quick and painless, and whenever I had a question, help was easy to find. If you want a polished website without the headache, I'd highly recommend Wix.”

“We purchased a two-year Wix Core plan genuinely intending to use Wix for our business website. Unfortunately, after around three months of building the site, we experienced recurring technical issues including the Editor crashing or becoming unresponsive, styling changes not applying correctly, HTML content not displaying as expected, and difficulties getting the AI tools to make requested changes. We persevered because we'd already invested a considerable amount of time into the website, but e”

“Best Website Building Software for Beginners and Professional | For me it's very well suited, a lot of premium features, making websites from scratch, making online shops and marketplace from scratch without the knowledge of coding and programming is awesome. It provides its very premium services for free, it has always helped me learn something new and create a website for different projects and organizations, it gave me a lot of features that even some don't give after paying. | Pros: Its pre-”

“I started a 3yr website plan that included a free domain. I decided within the cancellation period that it wasn’t for me and successfully got a refund. 3 years later I was billed 30 days in advance for a 3 year paid renewal for the ‘free’ domain. I contacted them before the renewal date through a dreadfully patronising and useless AI chatbot. Eventually leading to a special request refund form where I explained that I didn’t wish to renew and the date of renewal hadn’t passed, so I would like”

“10 Years with Wix – €717 Charged and No Satisfactory Resolution After approximately 10 years as a Wix customer, I am extremely disappointed by how the company has handled my complaint. On 7 October 2026, Wix automatically charged €717 to my American Express for the renewal of an Email Marketing subscription. I cancelled the subscription on the same day. My account dashboard subsequently displayed the Email Marketing plan as "Free", while Wix Support insisted that the paid service remained active”

“Well I was promised a 200 dollar refund ...not maybe, definitely, and it's been going on almost a year and I still haven't seen anything. I think it's pretty obvious why I'm still upset. I don't want to be angry but I've been patient all things considered and nothing has happened. I hate to take further actions, but you have the list of my complaints below It's all there. And I will escalate it if I have to. ”

“An excellent, very straightforward platform, super easy to update, and super dependable. Reasonable as well. Just a great choice.”

“If I could leave zero stars, I would. My experience with Wix has been incredibly disappointing from start to finish. The website platform is difficult to use, and customer support has been unhelpful whenever I have tried to resolve issues. I am an aesthetic practitioner offering appointments for treatments such as Botox, and after operating my website for months, Wix suddenly decided to shut it down because it allegedly did not meet their criteria. This was despite the site being active for an”

“I’ve been with Wix since their early days and never had a need to contact them for support. I wish I hadn’t. My issue was an advertising bot that had attached itself to Google Adsense. I was struggle to remove it and so contacted Wix through their appalling chat help service ( no email, contact number or department). Their AI chat suggested a few ideas which I looked into and managed to remove the bot. I changed pw etc. check website and all looked back to normal. A few hours later I was locke”

“Used to be great, now uncapable of resolving simple customer complaint to any form of satisfactory level. DONT USE WIX PAYMENTS! Wrongly deleted 13 of my products, despite open complaint and emails saying they were looking into the matter. Their idea of resolve is for me to reproduce products at my own time/expense and accept their mistake! RIDICULOUS!”

“I’ve been a Wix customer for many years, and throughout that time, I’ve never had a negative experience with their customer service team. In fact, I would describe them as legendary! Wix is an innovative platform that continues to evolve, offering businesses the tools and flexibility to develop and manage their online presence. Like any technology platform, there are occasional challenges. Recently, I encountered an issue with a form that the automated support bot couldn’t resolve, which requi”

“This Ai company has no physical help if you have a problem with them the ai just jumps in circles until u give up this is not a business model the is a reason to take you business elsewhere I hope they read this and hire people at this time I would be willing to speak Indian to solve my problem but I can’t do it looks like I am taking my business elsewhere thank for nothing ai!”

“If I could leave zero stars, I would. My experience with Wix has been incredibly disappointing from start to finish. The website platform is difficult to use, and customer support has been unhelpful whenever I have tried to resolve issues. I am an aesthetic practitioner offering appointments for treatments such as Botox, and after operating my website for months, Wix suddenly decided to shut it down because it allegedly did not meet their criteria. This was despite the site being active for an”

“10 Years with Wix – €717 Charged and No Satisfactory Resolution After approximately 10 years as a Wix customer, I am extremely disappointed by how the company has handled my complaint. On 7 October 2026, Wix automatically charged €717 to my American Express for the renewal of an Email Marketing subscription. I cancelled the subscription on the same day. My account dashboard subsequently displayed the Email Marketing plan as "Free", while Wix Support insisted that the paid service remained active”

“Starting with just a vague concept and zero web design experience, I never thought I’d run a full online storefront. After hearing about Wix and Printful on a podcast, I decided to try the free trial and was amazed by how the AI features within Wix guided me from a blank slate to a fully designed, professional website. Connecting the Printful app was incredibly smooth, allowing me to create and list items without upfront charges. Thanks to this seamless integration and the intuitive AI tools, I ”

“This website builder is the worst place to make and publish a website. I am a college student and is needing a good grade for my media coursework, however this company is jeopardising my chances of getting a good grade in my media A-level. If you are thinking of using an effective website builder do not look at Wix. Wix is woeful and a waste of time. Hope you find a better company to publish a website, thanks very much.”

“Wix made building my website so much simpler than I expected. The drag-and-drop editor is intuitive, and I had a professional-looking site up and running without any coding knowledge. The templates are modern and easy to customize, and everything just works, from hosting to mobile optimization. Setup was quick and painless, and whenever I had a question, help was easy to find. If you want a polished website without the headache, I'd highly recommend Wix.”

“Wix is easy to use and offers good flexibility for building and managing a professional website. The editor, SEO tools, and support features have been helpful for maintaining and improving my website. I’m from a non-technical background, but Wix has a very user-friendly interface that is easy to understand and manage.”