What it is
Overview
An AI email client that replaces Gmail or Outlook with automated workflow sorting and team collaboration features. Built as a wrapper that adds AI layers to standard email protocols. The tool learns individual writing styles to suggest responses and automate message organization through custom filters. Business professionals and team leads make up the core audience, drawn to the workflow automation over traditional folder-based email management.
At a glance
Usability & Quality overview
Best for
- Gmail power users processing hundreds of daily emails
- Users who value AI-powered search and thread summaries
- People drowning in communication who need inbox organization
Watch out for
- Gmail-only restriction excludes Outlook/Yahoo users
- AI features can feel slower than manual handling in some cases
- Cloud-based AI processing means email content on third-party servers
Built on another provider's modelResells a third-party model API
Offers AI workflow automation that chains multiple email tasks without manual prompting, plus team collaboration features and AI that learns individual writing styles - going beyond basic email clients or simple ChatGPT wrappers.
Moderate evidenceQuality score
Shortwave The most capable AI email client for Gmail power users with transformative search and thread summaries, but Gmail-only and expensive at $18-45/month
This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 16, 2026, not a guarantee or statement of fact about Shortwave. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Shortwave? Dispute any datapoint and we will review it, publish your response, and correct verified errors.
Plans
Pricing
How free is free?
Trial only
14-day trial, then $30/mo minimum for Business plan
What you get for free
- 14-day free trial with access to all features
Behind the paywall
- Continued access after trial periodBusiness ($30/mo)
- AI-powered email automation and organizationBusiness ($30/mo)
- Advanced intelligence featuresPremier ($45/mo)
- Expert intelligence and most powerful modelsMax ($120/mo)
Community feedback
Aggregated reviews
Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.
Capabilities
Key features
Email Assistant
Helps you draft, reply to, and organize emails directly in your inbox
Content Generator
Produces written content like articles, posts, and copy from brief prompts
Team Collaboration
Helps teams share work, coordinate tasks, and communicate inside shared AI workspaces
The honest take
What users love & flag
Distinct themes surfaced across 1.8K reviews from 2 sources — each grounded in real review text, ranked by how often it comes up.
Questions
Frequently asked
What is Shortwave?
Shortwave is an AI-powered email client that replaces traditional Gmail with intelligent automation and collaboration features. It learns your writing style and communication patterns to automatically organize emails, draft personalized responses, and enable real-time team collaboration. The platform uses AI to filter messages, summarize threads, and help users reach inbox zero faster.
How much does Shortwave cost?
Shortwave offers three paid plans starting at $30/month for Business, $45/month for Premier with advanced intelligence and 2x more AI usage, and $120/month for Max with expert-level intelligence and 6x more AI usage. All plans include a 14-day free trial to test the features.
Can Shortwave write emails in my personal style?
Yes, Shortwave's AI learns your communication patterns and writing style from your sent messages. It can then draft personalized email responses that match how you naturally write, making automated responses feel authentic and personal.
What platforms is Shortwave available on?
Shortwave is available across iOS, Android, Mac, Windows, and as a web application. All plans support multiple Gmail accounts across these platforms, allowing you to access your AI-enhanced email experience anywhere.
How does Shortwave's AI email filtering work?
Shortwave allows you to create AI-powered filters using plain English instructions rather than complex rules. The number of filters varies by plan - Business includes 3 filters, Premier includes 10, and Max includes up to 50 filters. These filters automatically organize incoming emails and categorize messages into bundles for efficient bulk processing.
What team collaboration features does Shortwave offer?
Shortwave enables real-time team collaboration through shared thread links, private team comments on emails, assignee tracking, and shared labels that create searchable team archives. Teams can collaborate on email responses and track who's handling what without cluttering the actual email thread.
Can Shortwave search through my email history?
Yes, Shortwave can search your email history using natural language queries and provide answers by analyzing your entire email archive and attachments. Business plans include 5 years of search history, while Premier and Max plans offer unlimited search history with varying thread limits per search.
Does Shortwave integrate with other business tools?
Shortwave integrates with popular tools like Slack, Notion, Asana, and HubSpot through its sister product Tasklet for workflow automation. The platform also includes features like calendar integration for meeting scheduling and web browsing capability for accessing current information.
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