SearchTools.ai's automated opinion — blended from public reviews, community signals, and development activity. Not an editorial rating or statement of fact.Click the score for the full breakdown.Quality
Estimated visits per month, across the web app and mobile apps.Visits35.1M/mo
Largest visitor share — 28% of traffic from United States.Top region28%United States

What it is

Overview

Organizations struggle with knowledge silos where critical information is scattered across dozens of SaaS applications, forcing employees to manually search through multiple platforms to find what they need. Teams waste valuable time switching between Gmail, Slack, Jira, Confluence, GitHub, and other tools, often unable to locate relevant documents, conversations, or data when making decisions.

At a glance

Usability & Quality overview

Inputs
Outputs
Platforms

Best for

  • Teams needing unified search across Jira, Confluence, and third-party tools
  • Users who want AI-assisted task automation (agents) for basic workflows

Watch out for

  • Immature agent features that may require manual intervention
  • High entry price ($24/mo) for small teams
  • Setup complexity for connecting third-party tools
Real product, not a wrapperIndependent product

Rovo provides unique value by searching across your organization's existing Jira tickets, Confluence pages, and connected business systems - data that ChatGPT cannot access. It offers real workflow automation by chaining enterprise integrations and uses specialized AI fine-tuning for organizational knowledge discovery.

Strong evidence

Quality score

Updated monthly·53.2K ratings analyzed·3 sourcesMedium confidence
65/100
90-day trendStable

Rovo Atlassian Rovo delivers fast, personalized search across organizational knowledge, but agent features are immature and pricing is high for small teams.

Score breakdown
=65/100
Sentiment ×50 29Adoption ×30 26Honesty ×20 11Adjustments -135 to reach 100

This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 7, 2026, not a guarantee or statement of fact about Rovo. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Rovo? Dispute any datapoint and we will review it, publish your response, and correct verified errors.

PricingUnknown

Individual plan details haven't been verified yet — they'll appear here on the next data refresh.

Community feedback

Aggregated reviews

Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.

4.40/5
53.2K reviews · 3 sources

What reviewers talk about

themes inside the Sentiment pillar — not score ingredients

58Output Quality31 mentions
Scored from 31 mentions · medium confidence
POSITIVE g2

RNRavindra N.SDET - 2Oil & EnergyEnterprise (> 1000 emp.)6/18/2026More Options "Atlassian Rovo Supercharges Knowledge Discovery with Unified Enterprise Search" 4/5 What I like most about Atlassian Rovo is its ability to find and surface information across multiple Atlassian too

NEGATIVE trustpilot

They have completely obliterated the Loom and Trello experience. Perfect example of a "BIG" company buying other decent companies and adding their horrible customer service and back end admin systems and THEN trying to charge you MORE for a MUCH worse experience... I would liter

NEGATIVE trustpilot

Loom était super utile avant: depuis le rachat inutilisable. J'ai perdu de multiples heures de recordings à refaire à 0 à cause d'un bug.

NEGATIVE trustpilot

Horrible Acquisition. They bought Loom and have made no effort to make the service actually usable. It has been broken for ages, and wide responses have received no feedback. I have assignments due soon, and this is the greatest disgrace I've seen any time recently.

18Value & Pricing23 mentions
Scored from 23 mentions · low confidence
NEGATIVE trustpilot

RIDICULOUSLY BAD, STOLE MY MONEY! They bought Loom, made it impossible to unsubscribe and I CANNOT STOP THE SUBSCRIPTION! NOBODY IS ANSWERING EMAILS! NO REFUNDS EVER! HOLY SHIT!

NEGATIVE trustpilot

if i could do 0 stars i would. they are taking money from me and i cant get it cancelled.

NEGATIVE trustpilot

Scam company. They bought loom and ruined it. Now the billing part is impossible to handle. Also, i bought one workspace for 24USD and they billed us for 216USD. I immediately asked for a refund (few minutes after the charge) telling them i didn't even know why they STOLE 216usd

NEGATIVE trustpilot

They have completely obliterated the Loom and Trello experience. Perfect example of a "BIG" company buying other decent companies and adding their horrible customer service and back end admin systems and THEN trying to charge you MORE for a MUCH worse experience... I would liter

0Reliabilitythin data · 7 mentions
Scored from 7 mentions · low confidence
NEGATIVE trustpilot

Loom était super utile avant: depuis le rachat inutilisable. J'ai perdu de multiples heures de recordings à refaire à 0 à cause d'un bug.

NEGATIVE trustpilot

I have never been an Atlassian customer, yet I regularly receive spam, phishing attempts, and scam messages delivered via Atlassian's own notification system. Criminals create Jira or Confluence accounts, add arbitrary email addresses to projects, and Atlassian's infrastructure t

NEGATIVE trustpilot

Horrible Acquisition. They bought Loom and have made no effort to make the service actually usable. It has been broken for ages, and wide responses have received no feedback. I have assignments due soon, and this is the greatest disgrace I've seen any time recently.

NEGATIVE trustpilot

Nichts funktioniert. Geld wird dennoch abkassiert. Trotz Kündigung. Schrottladen. Nie wieder!

15Support16 mentions
Scored from 16 mentions · low confidence
NEGATIVE trustpilot

RIDICULOUSLY BAD, STOLE MY MONEY! They bought Loom, made it impossible to unsubscribe and I CANNOT STOP THE SUBSCRIPTION! NOBODY IS ANSWERING EMAILS! NO REFUNDS EVER! HOLY SHIT!

NEGATIVE trustpilot

Scam company. They bought loom and ruined it. Now the billing part is impossible to handle. Also, i bought one workspace for 24USD and they billed us for 216USD. I immediately asked for a refund (few minutes after the charge) telling them i didn't even know why they STOLE 216usd

NEGATIVE trustpilot

They have completely obliterated the Loom and Trello experience. Perfect example of a "BIG" company buying other decent companies and adding their horrible customer service and back end admin systems and THEN trying to charge you MORE for a MUCH worse experience... I would liter

NEGATIVE trustpilot

If i could put -10 I would. Their billing and their confusion rate are the worst I have ever dealt with. No one cares in the slightest. We have tried and tried to get this fixed. we are now in our 3rd month of being charged for a platform we don't need nor want. $250.00 each tim

36Ease of Use21 mentions
Scored from 21 mentions · low confidence
POSITIVE g2

KWKasia W.VP, Enterprise Data and ApplicationsMid-Market (51-1000 emp.)7/3/2025More Options "Rovo Enterprise Search saves us time" 5/5 I recently adopted Rovo by Atlassian for my company, and I must say it's made a remarkable difference. Before, finding and sharing company know

NEGATIVE trustpilot

Absolutely terrible company to deal with. Their subscription practices are misleading, their billing lacks transparency, and the entire experience feels designed to make it as difficult as possible to cancel. In my opinion, it borders on predatory. Over the last six months, they

NEGATIVE trustpilot

Firstly, I would recommend to anyone looking to delete their account, that they make use of GDPR article 17 regarding the right to removal of data and thus also the account. Do note that this is still a bothersome customer-service heavy method, but it seems to be the only one. Th

NEGATIVE trustpilot

Si je pouvais mettre moins d'une étoile je le ferais. Ne vous INSCRIVEZ SURTOUT PAS. Ensuite c'est impossible de supprimer votre compte sous prétexte que vous devez transférer la licence admin. SPOILER ALERT je veux juste me désinscrire sans rien transférer à personne. Faites a

30Trust derived from dimensions + predator detectionview math

A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.

Reasoning

moderate predatory pattern (escalated by 5+ predator subflags) → trust ceiling 30

Watch & learn

Video content

YouTube
Atlassian Rovo AI Agents Tutorial for Beginners YOUTUBE7.1K views

Atlassian Rovo AI Agents Tutorial for Beginners

KevinStratvert10 days ago

Capabilities

Key features

Search Engine

Answers questions by searching the web and synthesizing results with sources

Knowledge Management

Captures, organizes, and surfaces team knowledge across your documents and notes

Chatbot

Holds conversations and answers questions through a natural-language chat interface

Productivity Tools

Automates routine tasks and streamlines daily workflows to help you get more done

The honest take

What users love & flag

Distinct themes surfaced across 53.2K reviews from 3 sources — each grounded in real review text, ranked by how often it comes up.

What users love5
Unified search across Jira, Confluence, and connected systems
AI-powered contextual summaries and recommendations
Time savings in knowledge discovery and information retrieval
Easy integration with existing Atlassian workflows
Context-aware answers based on organizational data
What users flag5
Impossible to cancel subscriptions or delete accounts
Billing transparency and unexpected charges
Poor customer service responsiveness
Account management complexity and admin transfer requirements
Degraded experience after Atlassian acquisitions of other tools

Questions

Frequently asked

What is Rovo?

Rovo is an AI-powered workplace search and chat tool that unifies knowledge across all your organization's SaaS applications. It connects to over 25 popular platforms like Gmail, Slack, Jira, Confluence, GitHub, and Microsoft 365, allowing you to search and get AI assistance using your business context from a single interface.

Which applications does Rovo integrate with?

Rovo connects to over 25 popular SaaS applications including Google Workspace, Microsoft 365, GitHub, Figma, Zendesk, Slack, Gmail, Jira, and Confluence. It integrates natively with Atlassian's suite of products and can sync data from most major business applications your organization uses.

What are the main components of Rovo?

Rovo operates through four core components: Rovo Search for cross-application discovery, Rovo Chat for conversational AI assistance using organizational data, Rovo Agents for automating specific business tasks, and Rovo Studio for building custom workflows and applications.

Who can use Rovo?

Rovo is available to customers with Standard, Premium, or Enterprise Cloud plans for Jira, Confluence, or Jira Service Management. Data Center customers can also use connectors to sync with cloud-based AI capabilities while maintaining their existing infrastructure.

How does Rovo understand my organization's context?

Rovo uses Atlassian's Teamwork Graph, a data intelligence layer that maintains context about how teams, projects, and information connect across your organization. This allows the AI to provide relevant results and assistance based on your specific business relationships and workflows.

Can I access Rovo outside of Atlassian products?

Yes, Rovo includes a browser extension that allows you to access the tool's search and chat capabilities outside of Atlassian applications. This means you can use Rovo's unified search across your connected apps from anywhere in your browser.

What platforms is Rovo available on?

Rovo is available as a web tool and on iOS devices. You can access it through Atlassian applications, via a browser extension, or through the mobile app on iOS.

Can I build custom automations with Rovo?

Yes, Rovo allows you to create custom AI agents to automate recurring business tasks and build workflows using Rovo Studio. Organizations can also control AI features through administrative settings to customize the tool for their specific needs.

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