SearchTools.ai's automated opinion โ€” blended from public reviews, community signals, and development activity. Not an editorial rating or statement of fact.Click the score for the full breakdown.Quality
Estimated visits per month, across the web app and mobile apps.Visits13.9M/mo
Largest visitor share โ€” 61% of traffic from United States.Top region61%United States

What it is

Overview

Muse is an AI agent with its own cloud computer that runs tasks in the background โ€” price monitoring, email triage, calendar syncing, receipt verification โ€” without requiring you to open an app. Built on a proprietary model, not a wrapper. The audience that shows up in early feedback is busy professionals juggling family logistics and online shoppers tracking purchases across multiple accounts. Reviewers most often praise the automated price-monitoring behavior: the agent watches receipts, flags price drops, and drafts customer-service emails for refunds without prompting.

At a glance

Usability & Quality overview

Inputs
Outputs
Platforms

Best for

  • people who want a proactive AI assistant for everyday scheduling and coordination
  • users who prefer a no-cost, easy-to-start agent for light task automation

Watch out for

  • security and privacy risk
  • trusting it with consequential actions
Real product, not a wrapperIndependent product

Muse automates multi-step workflows like price monitoring, email triage, and calendar syncing without requiring you to prompt each step. It integrates with email, calendar, and messaging tools you already use. This is more than a ChatGPT wrapper โ€” it's a persistent agent with its own cloud environment handling tasks in the background.

Strong evidence

Quality score

Updated monthlyHigh confidence
83/100

Muse is an AI agent for proactive task automation and everyday coordination, but security concerns merit caution.

Score breakdown
=83/100
User verdict ร—50 39Adoption ร—22 22Honesty ร—16 12Value ร—12 7Adjustments +317 to reach 100

This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of October 18, 2026, not a guarantee or statement of fact about Muse. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Muse? Dispute any datapoint and we will review it, publish your response, and correct verified errors.

PricingUnknown

Individual plan details haven't been verified yet โ€” they'll appear here on the next data refresh.

Community feedback

Aggregated reviews

Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.

4.90/5
278.9K reviews ยท 1 source

What reviewers talk about

themes inside the Sentiment pillar โ€” not score ingredients

67Output Quality53 mentions
Scored from 53 mentions ยท medium confidence
POSITIVE reddit

โ€œThe AI assistant Muse just made me $54.02. It watches prices on stuff I've bought, and flagged that two $67 Jos. A. Bank shirts from my recent order had dropped to $39.99. When I said "I don't think I paid that much," it pulled my actual receipt and proved me wrong. It wrote the message I sent to customer service. The first agent (obviously a bot) said no. Muse told me to ask for a one-time courtesy credit and push for escalation. That got me to a human specialist โ€” also named Robert๐Ÿคท โ€” who appโ€

NEGATIVE social_sentiment

โ€œWhy do all the reviews say that it has an incredible conversational speech mode but then when you download it it doesn't have a speech mode?โ€

POSITIVE social_sentiment

โ€œI use it for many daily tasks where other models failed. One of them is PDF files generation - Muse can generate identical style looking forms but filled out with new data. This is a lot of time saver for me. For example, pre-approving invoces, attaching completed forms, aligning numbers etc. So good and fast.โ€

POSITIVE social_sentiment

โ€œI love muse. Of course as a non programmer i use muse differently. -i linked my muse to my wife's. Now when i add appointments on my calendar it adds them to my wife's as well... All in background. She for emails. If i get one that it is important to share with my wife (like medicine refills) muse served that email to my wife. - monitors emails. It can unsubscribe junk mail. If it's an email about a delivery it'll set reminders automatically. - it can save files in the system and create files. Wโ€

39Value & Pricing29 mentions
Scored from 29 mentions ยท low confidence
POSITIVE social_sentiment

โ€œI previously had a complicated Hermes Agent cron to check iMessages, emails, apple notes for anything I needed to follow up on. It broke all the time. Muse is killing it. Iโ€™m literally dropping a bunch of my other AI subscriptions. This is the way!โ€

NEGATIVE reddit

โ€œThey make money by collecting your data and advertising to you. You are the product, and anything you put into Muse is their property. That alone should be enough to never use it.โ€

NEGATIVE social_sentiment

โ€œ๋ฒ•์ ์œผ๋กœ ๊ฒฐ์ œ ์—ด์–ด์คฌ๋‹ค๊ฐ€ ์ฐจํ›„ ๋ฌธ์ œ ์ƒ๊ฒผ์„ ๋•Œ ์ฑ…์ž„์„ ๋ฉ”ํƒ€๊ฐ€ ์ง„๋‹ค๋Š” ์กฐํ•ญ์€ ์—†์ด ์†Œ๋น„์ž์—๊ฒŒ ๋– ๋„˜๊ธธ ๊ฑฐ ๊ฐ™์€๋ฐ. ์—ด์–ด์ฃผ์ง€ ์•Š์œผ๋ฉด ์ด์šฉ ์ž์ฒด๋ฅผ ๋ชปํ•˜๊ณ , ๋ฌธ์ œ ์ƒ๊ฒผ์„ ๋•Œ๋Š” ๋‹ˆ๊ฐ€ ๋™์˜ํ•œ๊ฑฐ ์•„๋‹ˆ๋ƒ ํ•˜๋ฉด์„œ. ๋” ๋ฌด์„œ์šด๊ฑด ํ‰์†Œ์—๋Š” ์ •์ƒ ์ž‘๋™ํ•˜๋Š” ๊ฒƒ์ฒ˜๋Ÿผ ๊ตด๋‹ค๊ฐ€ ์˜ˆ๊ธฐ์ง€ ๋ชปํ•  ๋•Œ ์‚ฌ๊ณ ์น˜๊ณ  ์—ฌ๋Ÿฌ ๊ฑด์˜ ์ด๋ ฅ์†์— ์ˆจ๊ธฐ๋ฉด ์•Œ๊ธฐ๋„ ์–ด๋ ค์›€. ๊ทธ ํ•œ๋ฒˆ์— ํฐ ๋ฌธ์ œ๊ฐ€ ์ƒ๊ธธ์ˆ˜๋„ ์žˆ๊ณ .โ€

NEGATIVE social_sentiment

โ€œAi๊ฐ€ ๋‚˜ ๋ชฐ๋ž˜ ๊ตฌ๋งค ๊ฒฐ์ œํ–ˆ์–ด์š” ๋ž€ ๋ณ€๋ช… ํ”ํ•˜๊ฒŒ ๋‚˜์˜ฌ ๋“ฏโ€

26Reliabilitythin data ยท 8 mentions
Scored from 8 mentions ยท low confidence
POSITIVE social_sentiment

โ€œFinally someone shows the Security features that Muse uses. They're really good.โ€

NEGATIVE app_store

โ€œSpeed dropped: When you trust the company and starting work with it. Server not answering and you loosing all progress of your work.โ€

NEGATIVE app_store

โ€œI really want to love this app, butโ€ฆ.: Right now, its abilities are severely lacking. It makes simple mistakes and shouldnโ€™t. It is still much slower than all other AI bots. Hopefully itโ€™ll get better as time goes on.โ€

NEGATIVE social_sentiment

โ€œHow do we install the app on android? I can't find it on playstore? Not available in ๐Ÿ‡ณ๐Ÿ‡ฌ. When should we expect it?โ€

62Ease of Use17 mentions
Scored from 17 mentions ยท low confidence
POSITIVE reddit

โ€œBasically time to value. Many of us living in coding harnesses and/or configuring Hermes etc to our taste forget that most people don't want to do that, they don't think about API keys , upgrades, or gateways - they don't even know what they are. Muse appears to fill that gap very well. And also re locally, most people don't have an always on laptop or host - so that too is a significant consideration.โ€

NEGATIVE social_sentiment

โ€œํ—ˆ๋ฝ์„ ๊ตฌํ• ๋•Œ ์ง€๋ฌธ์ธ์‹ ๊ฐ™์€๊ฑฐ ํ—ˆ๋ฝ์„ ์š”๊ตฌํ•˜๊ณ  ํ—ˆ๊ฐ€ํ•ด์ค„๋•Œ ๊ฒฐ์ œํ•˜๋„๋กํ•ด์•ผโ€

POSITIVE reddit

โ€œThey are essentially giving away VPS service for free, and their users don't have to do any of the complex upkeep stuff. Hermes is way better--- but it's not something a 'typical mom' can set up and keep up with easy.โ€

POSITIVE reddit

โ€œThe purpose of Muse isnโ€™t to run locally, itโ€™s to have an operating environment that doesnโ€™t require your main workstation/server to be always on and always connected. The majority of users only have a laptop, so it isnโ€™t really practical to do that. Even since their partnership with Manus, Meta has understood the value of offering a pre-packaged agent with a cloud environment. As of the latest version, Claude Desktop is now offering this as an additional paid tier. I personally run Hermes on โ€

Watch & learn

Video content

YouTube
I Tested OpenAI's Dots vs. Meta's Muse. What You Need to Know. YOUTUBE477.3K views

I Tested OpenAI's Dots vs. Meta's Muse. What You Need to Know.

nateherk20 days ago

Meta Muse Is Incredible - 5 Features You Need To Try YOUTUBE361.4K views

Meta Muse Is Incredible - 5 Features You Need To Try

PaulJLipsky27 days ago

Dots vs Grok vs Muse: Which AI Agent Is Better? YOUTUBE81.1K views

Dots vs Grok vs Muse: Which AI Agent Is Better?

beyondtahir13 days ago

Metaโ€™s New Muse AI Agent Just Blew My Mind! (Real-World Test) YOUTUBE47.1K views

Metaโ€™s New Muse AI Agent Just Blew My Mind! (Real-World Test)

richrose127 days ago

Muse AI review: I wasn't expecting this from Meta! YOUTUBE20.5K views

Muse AI review: I wasn't expecting this from Meta!

nocodemba15 days ago

I Tested Grok Bot vs. Meta Muse: Who Wins? YOUTUBE30.5K views

I Tested Grok Bot vs. Meta Muse: Who Wins?

JordanRafealov12 days ago

Capabilities

Key features

Productivity Tools

Automates routine tasks and streamlines daily workflows to help you get more done

Task Management

Organizes, prioritizes, and tracks your to-dos and tasks to completion

The honest take

What users love & flag

Distinct themes surfaced across 278.9K reviews from 1 source โ€” each grounded in real review text, ranked by how often it comes up.

What users love10
Automated price monitoring with receipt verification and customer service drafting
Email triage and intelligent filtering (unsubscribes junk, flags important messages)
Cross-calendar syncing between family members in background
Proactive notifications based on context (missed calls during emergencies)
PDF generation with consistent styling for forms and invoices
Conversational interface that feels like a personal assistant
Cloud-based persistent agent that doesn't require always-on local machine
Lower barrier to entry than self-hosted alternatives like Hermes
Handles end-to-end workflows without per-step prompting
Integration with email, calendar, and messaging platforms
What users flag7
Concerns about Meta's data collection and privacy practices
Expectation that free tier will become expensive once users are dependent
Slower response times compared to other AI chatbots
Makes simple mistakes that shouldn't occur
Limited availability (not yet available in all countries/regions)
Trust concerns about giving full access to email and personal data
Uncertainty about long-term pricing and sustainability of free tier

Questions

Frequently asked

What is Muse?

Muse is an AI agent platform developed by Meta that handles tasks across multiple areas of your daily life through conversational chat. Unlike workplace-focused AI assistants, it manages diverse tasks from financial decisions and shopping to health goals and personal relationships, all while maintaining user oversight through an approval system.

How does Muse actually complete tasks on my behalf?

Muse operates through a dedicated "Secure VM" โ€“ a persistent Linux virtual machine in the cloud with its own browser, storage, CPU, and memory. This isolated computer environment allows the agent to perform real computational work and browser-based actions that would normally require manual effort from you.

What platforms can I use Muse on?

Muse is available through conversational chat on iOS mobile devices, Mac computers, and directly through WhatsApp. The WhatsApp integration is particularly notable because it lets you interact with Muse without installing a dedicated application.

How does Muse keep my payment information secure when shopping?

Muse generates one-time card numbers at checkout to keep your actual payment card details hidden from both merchants and the agent itself. Eligible purchases are covered by Link's purchase protections, and the platform includes a credential store where you can save login information that the agent cannot directly see.

Does Muse take actions without my permission?

No, Muse requests user approval before taking significant actions like sending emails or making purchases. The platform maintains a complete audit trail so you can review everything the agent has done and what it plans to do next, giving you full oversight and control.

Can Muse access my email and calendar?

Yes, Muse offers app integration capabilities that allow you to connect services like email, calendar, and Instagram. You control what data the agent can access and what actions it can perform within these connected apps.

What happens if Muse needs to do something it doesn't have a tool for?

If a task requires functionality that doesn't exist in the available tools, Muse can build custom tools automatically to accomplish the specific objective. This allows the platform to adapt to unique or specialized tasks beyond its standard capabilities.

Does Muse work proactively or only when I ask it to do something?

Muse is designed to work proactively by learning from your conversations to suggest ideas and identify ways to make progress on long-term goals without constant prompting. This means it can surface opportunities and recommendations based on your ongoing objectives.

Will my conversations with Muse be used for Meta's advertising?

No, Meta has stated that conversations with Muse are not shared with their advertising systems. This separation helps maintain privacy between your personal task management and Meta's ad platform.

Is Muse free to use?

The pricing information for Muse is not publicly specified in the available data. While the presence of a login system indicates the service is operational, you would need to visit their website or contact them directly to learn about costs or subscription tiers.

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