Jenni

“I was very impressed by the fact that you can have your own Library with which you can work in the bestcway. Specifically with citations, which now you can use properly in short time and precise. This, and its way of reasoning, makes Jenni.AI a very powerful help to any researcher or writer. ”

“Very poor output! Sheer waste of hard earned money. Other platforms are value for money. Customer service and mediocre AI. I tried it for whole one year and found it futile and dud!”

“Jenni AI is an excellent writing assistant. The interface is intuitive, the suggestions are relevant, and the generated text is coherent, especially for academic use. It is a highly effective tool for structuring ideas and saving time during the writing process.”

“This has been a life-saver for my PhD! As someone who often experiences writer's block, Jenni really helps with giving suggestions on how to form your sentences, while still giving you full control of the content. I highly recommend Jenni to anyone struggling with academic writing but having a tight deadline. Also nice to see that they are still improving the service! Im part of the beta group and often get new functionalities to try out. Via the chat box, i can directly share my thoughts with”

“I could not use it anymore and was provided with a refund after a very friendly chat. ”

“charging me after cancelling for 3 months. still struggling to cancel. will never use of recommend to anyone ”

“unauthorized charges Jenni research help is not useful. That is why I do not want to continue but still they debit my account I took paid plan for one month only. Yesterday, they charged me automatically from my card for next month without my permission.   ”

“I cancelled my subscription after the payment in 2024 and they have continued to deduct my account at first in 2025 they said I did not cancel so I did not bother that they did not refund me. I logged in again cancelled my subscription and and have not logged in since 2025 but today I get a deduction for a service i have not used since 2024? I need my money back NOW JENNI A.I THEY ARE UNPROFESSIONAL, THEY DO NOT ALLOW YOU CANCEL SUBSCRIPTION, THE SERVICE IS NOT THAT GOOD EVEN AFTER YOU PAY FULL”

“I had a very complicated problem concerning changes of email address, lost account and many other issues. Kate from Jenny AI support worked over a weekend to fix them, gave clear and detailed prompts what shall I do and - after a long enquiry resolved the problem! She was so patient, professional and friendly, that i was sure - all will be fixed in the best way. Many thanks, it was a great job!”

“This might as well be a criminal organization they are very sneaky or incompetent so i registered for the plus and i want to cancel on my Phone but it says no i have to go on the desktop which i do then when i do i still cannot cancel it there is no prompt or place to click on and doesn’t work on chrome either. I then talk to customer care and its 7 hours later with no response trying to get money from hoping you forget to cancel disgusting company and its not even useful for academic writing ve”

“The quality of the service was great. Especially for crafting an initial draft for scientific report. Much less hallucination compared to other AI tools. Customer service was top-notch with extremely fast response.”

“Jenni is just like my research supervisor, dedicated and with me whenever I need any guidance for my research related matters. The support team is also extremely cooperative, they responded positively and solved my problem within few minutes.”

“Helped me a lot during times of extreme writer's block! I think where Jenni really shines is the subtle AI interface, you don't really notice that and it doesn't get in the way of creative writing. Really smooth.”

“This might as well be a criminal organization they are very sneaky or incompetent so i registered for the plus and i want to cancel on my Phone but it says no i have to go on the desktop which i do then when i do i still cannot cancel it there is no prompt or place to click on and doesn’t work on chrome either. I then talk to customer care and its 7 hours later with no response trying to get money from hoping you forget to cancel disgusting company and its not even useful for academic writing ve”

“I got charged 213 DKK for a Jenni.ai subscription I didn’t even know was active. I hadn’t received any emails or confirmation, and when I tried to cancel it, the website just showed an error message saying “Sorry, something went wrong. Please contact us.” That message kept showing for weeks. I reached out to support and explained the situation – that I’d been trying to cancel for a long time, but the site simply wouldn’t let me. I asked for a refund, since the charge happened after I had alread”

“I found Jenni AI difficult to use and not very user-friendly. When I realised it wasn’t the right fit for me, I was disappointed to find that I couldn’t get a refund. The experience left me frustrated and feeling that the service didn’t offer good value for my money. I’d like to see a simpler, more intuitive interface and clearer information about refunds before people sign up. Based on my experience, I wouldn’t recommend Jenni AI.”