HubSpot

“I have some bias(ex HubSpotter), but HubSpot is probably the best bet. I would highly recommend evaluating a partner to implement the software for you versus using in house onboarding. It may cost more now, but will pay huge dividends down the line. Also, if you have received funding you may be eligible for the start ups discount. If you can make a decision on what you want by end of next week you can definitely leverage EOQ for a discount. Lastly, you bring up keeping cost low. You are at 2”

“Utterly disgusting abuse of trust. Salesman sold me a product wholly unfit for purpose knowing absolutely what he was doing. I was given absolute peace of mind that their product would meet my requirements and beyond. In real terms this meant... Providing me a Live chat system that had barely gone past its initial trials and was utterly unuseable. No modern business can use the live chat provided - not unless they have no prior experience with modern chat facilities and would maybe not r”

“Pay $25,000 for your subscription received no services and a bill for $7000 for on boarding. Absolute scam of service. 45 days later they said we are 1/2 way through a year subscription and the can't do anything. Fighting to get a refund. -STAY AWAY- ”

“They will lie to you are make false promises of what this CRM can do just to lock you into a contract paying thousands for an unusable product.”

“Benn a HubSpot user since 2010 ands now work for a HubSpot partner. I love it. It's something you get into with the free version and scale as you grow. It's intuitive and easy to use while being powerful. As for the difference between free and paid, yes for sure. Free gets you started, but it's a huge value add to any growing or established company and can replace a ton of other tools, bringing your data together in one place. That's huge. #HubSpotAdvocate”

“To all new companies considering HubSpot: DON'T! Unless you're prepared to pay an outrageous amount. HubSpot is a good CRM system, but they milk their customers COMPLETELY dry. Nothing respectable about it, and we're leaving too. To put it in perspective: we already have to pay around €15,000 a year, which is an extremely high amount to begin with. Thanks to this "small change" according to HubSpot, just to be able to create a quote, they're squeezing us by the throat and our annual costs are ”

“I missed cancelling components of my contract by a week, and it auto-renewed, and the customer service rep refused to adjust my contract and is forcing me to pay hundreds of dollars a month for things I don't use or want. I didn't ask for auto-renewal, I miss a deadline by a week and suddenly they decide I owe them several thousand dollars? Lets be honest, nobody reads automated reminder emails from anybody, but because this company sends 3 of them, they think that gives them license to sign p”

“We've paid HubSpot around £1,450 a month since 2024. In January they advised us to cut our marketing contacts to reduce the cost. We did, well before our February renewal. It renewed at the old tier anyway, because a separate quote had to be activated ten days beforehand — which wasn't explained when we were given the advice, and nobody checked in before the cut-off. We raised it the next day and heard nothing for six months. The eventual answer was no credit, no adjustment, wait twelve months.”

“HubSpot CRM User Case mid-size construction demo business | HubSpot CRM is a very complete and well suited CRM, but for it's characteristics and pricing, I think it's better suited for bigger companies. Small business may find themselves paying too much and not being able to fully take advantage of all the available features. | Pros: Reliability | Pros: User Interface | Pros: Lot of features to choose from | Cons: workflows can be easier to automate. While they are doable right now, perhaps it c”

“Hubspot ist sehr schlecht programmiert. Immer wieder gravierende Fehler. E-Mails aus Outlook werden nicht protokolliert, man muss sich immer wieder neu anmelden. Mieser Support. Hubspot stiehlt mir die Zeit. Nicht zu empfehlen. Schade dass man nicht NULL Sterne vergeben kann.”

“Extremely disappointing support experience with HubSpot. I contacted HubSpot because my paid CRM account was suspended even though I paid for the year in advance. The issue appears to be connected to marketing contacts, which I do not need and was willing to have disabled immediately. I explained the issue clearly to the chatbot and expected to be connected to someone who could actually help. Instead, the first support interaction dropped, and I was then routed to Sales. The Sales representat”

“Extremely poor—I couldn't finish the registration process. They've added artificial intelligence to make it seem modern, but it crashes completely and prevents you from moving on to the next step. They're really pathetic.”

“HubSpot CRM is what you need to get started and scale | HubSpot CRM is really good for when you’re starting out a startup or one man band and you just need something that can work quickly that you can set up straight away but also scale it has a really good pricing option for people that are just setting up so the commitment is not too daunting | Pros: UX is super easy and intuitive | Pros: Very good resources and customer service | Pros: Truly everything in one place and Good integration in all”

“Hubspot ist sehr schlecht programmiert. Immer wieder gravierende Fehler. E-Mails aus Outlook werden nicht protokolliert, man muss sich immer wieder neu anmelden. Mieser Support. Hubspot stiehlt mir die Zeit. Nicht zu empfehlen. Schade dass man nicht NULL Sterne vergeben kann.”

“Extremely disappointing support experience with HubSpot. I contacted HubSpot because my paid CRM account was suspended even though I paid for the year in advance. The issue appears to be connected to marketing contacts, which I do not need and was willing to have disabled immediately. I explained the issue clearly to the chatbot and expected to be connected to someone who could actually help. Instead, the first support interaction dropped, and I was then routed to Sales. The Sales representat”

“In theory, HubSpot CMS is decent, but not without its share of problems. We’ve experienced multiple instances where we make no changes to our site, but HubSpot seems to enjoy making updates for the sake of updating in a way that breaks our site and/or editor without warning. If support were friendly and helpful, I would give 3 stars, but historically 95%+ of support either isn’t helpful or is just rude, often leaving the chat in the middle simply because they didn’t feel like doing anything. T”

“I used it and fouind it intuitive enough but they have a lot of information so sometimes its hard to navigate better. The software provides one stop solution so that helps but I believe they should provide more in-hand support for siloed needs.”

“Just trying to create HubSpot account, during onboarding process asked access to connect into my email. I skip it as I need time to test and TRUST the system first before give it access. Found out unable to sign-in and my account deactivated.”

“Extrêmement décevant et inflexible ! L'interface est devenue d'une opacité totale : au moindre clic ou au moindre dépassement de palier, le système vous bascule instantanément sur un plan supérieur payant, sans aucun message d'alerte préalable, sans retour en arrière possible, et sans aucun délai de rétractation. Aujourd'hui, tout est fait pour monétiser la moindre action et chaque fonctionnalité devient payante. Dans ces conditions, il est devenu pratiquement impossible de maîtriser son budg”

“I just started with Hubspot and is completely overwhelmed by the settings! This is such a complicated product and all I want is to organize the leads, and update each one and set up follow ups. I already spent hours looking at youtube tutorials, but still when I started doing it, I got lost immediately. Saw another post that someone is using AI to do this, anyone has any recommendation on how to get started?”