What it is
Hailuo AI addresses the challenge content creators face when producing high-quality videos without extensive technical skills or expensive equipment. Before this tool, creators needed professional video editing software, filming equipment, and significant time investment to produce engaging video content. The platform targets content creators, social media marketers, and digital artists who need professional-grade video output efficiently.
At a glance
Uses its own proprietary video generation model (MiniMax H3) specifically designed for creating videos from text descriptions or images, rather than just being a wrapper around existing AI models like ChatGPT or Claude.
Strong evidenceQuality score
Hailuo AI turns text and images into short videos quickly, but clip length and consistency are limited.
This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of August 2, 2026, not a guarantee or statement of fact about Hailuo AI. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Hailuo AI? Dispute any datapoint and we will review it, publish your response, and correct verified errors.
Plans
Free credits to start; Pro $9.99/mo for regular use
Based on 92 classified review complaints about rate limits, credits, and billing.
Community feedback
Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.
themes inside the Sentiment pillar — not score ingredients
“This is one of the best models out there. The action with 2.0 is much better than any other model. The bad reviews are funny to reach as someone who has been using this model for a year now with max unlimited plan and 5000+ gens.”
“It was so expensive with false advertisement. Most Video failed to generate with variety of execuses. There are so much more better apps out there. I hope others won't be scam. ”
“WHEN I FIRST STARTED USING IT WAS AMAZING THEN SLOWLY OVER TIME IT KEPT HAVING TROUBLE RENDEREING VIDEOS BUT ALL THE OTHER AI PLATFORMS I USED NEVER HAD ISSUES. IT HAS GOTTEN WORSE AND WORSE WITH FACIAL CONSITANCY ALSO. YOU HAVE TO RENDER 4 OR 5 CLIPS OR MORE FOR EVERY CLIP THAT IS USABLE DUE TO IN CONSISTANCY. I PRETTY MUCH STOPPED USING IT AT ALL FOR VIDEO CLIPS. JUST NEVER WORKS ANYMORE. ITS GOOD FOR GENERATING IMAGES BUT OTHER THEN THAT I WOULD SAY NO LONGER WORTH THE MONEY. THERE ARE BETTER”
“As a yearly paying subscriber (UID: 423282121430593538), I cannot generate stable 1080p video quality in Hailuo AI. Videos randomly range from 699 KB to 4.8 MB due to forced "optimization" that cannot be disabled in the UI. Support emails and LinkedIn messages have been ignored for 5+ days. This makes the service unusable for professional purposes like Adobe Stock.”
“Hailuo AI: Transform Idea to Visual with AI We have a new #1 AI video generator! (beats Veo 3) - YouTube Note: I am referring to the free trial, which is extremely easy to access, granting 500 video generation credits, of which it takes 25 credits per video. Some state the model is superior to Veo3, which is supported by metrics.”
“Buyer Beware: Customer Support Is Practically Nonexistent The AI video generator itself worked. My complaint is not about the product. I was charged on June 29. The charge may have been legitimate. The problem began when I tried to manage my account. I could not find any way to: Change my payment method. Manage my subscription. Contact customer support. I then attempted to delete my account. The site instructed me to enter a verification code that would be sent by email. The verification em”
“Comme d'autres commentaires, j'ai payé pour 1 mois et j'ai été prélevé tout els mois depuis soit 120 euros de trop. c'est clairement des voleurs, car j'ai échangé avec eux et soit ils ne répondent pas ou soit ils demandes des justificatifs des capture d'écran à l'infini et ça ne s'arrête jamais et pendant ce temps ils te débitent tout les mois.”
“Son unos ladrones me di de baja y me han cobrado de la tarjeta,cuidado con dar datos de tarjeta. No es una ia confiable.”
“They're already better than runway and kling for the simple fact they give fucking estimates of how long the video will take to be generated and how many people in front and it seems to be even fairly accurate?!!?!”
“Son unos ladrones me di de baja y me han cobrado de la tarjeta,cuidado con dar datos de tarjeta. No es una ia confiable.”
“Do not buy or sign up for any regular payment plan. Soon as you do they block your account. You can't log in to use it but they continue charging you every month to software you can't access. ”
“Terrible customer service, purchased the Max plan for $300/month and generations are slower than lower plans. Multiple emails to customer service but no response”
“Buyer Beware: Customer Support Is Practically Nonexistent The AI video generator itself worked. My complaint is not about the product. I was charged on June 29. The charge may have been legitimate. The problem began when I tried to manage my account. I could not find any way to: Change my payment method. Manage my subscription. Contact customer support. I then attempted to delete my account. The site instructed me to enter a verification code that would be sent by email. The verification em”
“Comme d'autres commentaires, j'ai payé pour 1 mois et j'ai été prélevé tout els mois depuis soit 120 euros de trop. c'est clairement des voleurs, car j'ai échangé avec eux et soit ils ne répondent pas ou soit ils demandes des justificatifs des capture d'écran à l'infini et ça ne s'arrête jamais et pendant ce temps ils te débitent tout les mois.”
“Their interface does not have a payments page where we can edit the payment information. I was on a monthly subscription and switched to an annual subscription. When I made the switch, they charged on the card I added a long time ago. When I wrote to them they kept asking me to remove the card information that never existed on their site in the first place. I was disappinted with their service and delayed response times and requested for a refund which took them a month to reply to. They asked m”
“Scam at 100%. I paid for it, can't even use it to get a refund it is like i'm going for a job interview. Also their website has no billing setting as of today, they will send you a form knowing you can't find answers. the customer service will take hours to reply you delaying it even further. ”
“Franchement, je débute dans la création de vidéos sur YouTube, je découvre encore plein de choses… mais HailuoAI m’a vraiment aidée à passer un cap. J’ai déjà posté trois petites vidéos de récits que j’ai créées avec la plateforme, et j’ai été super contente du rendu ! Les visuels sont magnifiques, l’ambiance colle bien à mes histoires, et même en étant débutante, j’ai trouvé l’outil simple à utiliser. Au départ j’ai testé avec une formule basique… mais j’ai vite pris l’abonnement illimité tel”
“Not only are some of the videos poor quality (as though my prompts were not even read), but trying to cancel their subscription is a nightmare. I've been trying for months to cancel my subscription and was told to just downgrade my account to the free version -- which their system seems to think I'm already on the free version. So in other words, Hailuoai. video continues to take my money without delivering the service. Customers service is a joke. THEY ARE A SCAM!!”
“Scam at 100%. I paid for it, can't even use it to get a refund it is like i'm going for a job interview. Also their website has no billing setting as of today, they will send you a form knowing you can't find answers. the customer service will take hours to reply you delaying it even further. ”
“Loved this site, until they changed the layout. They changed it for the worse, it's so bad I instantly cancelled my membership.”
A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.
Watch & learn

AI Vox Style Motion Graphics Are Finally Usable (Gemini Omni)
FRMWRKD-EXPLAINED1 month ago

MiniMax Just Dropped a "Seedance Killer" with a Twist
TheoreticallyMedia11 days ago

Seedance 2.0 vs Hailuo MiniMax H3
Jsfilmz11 days ago

I Tested Hailuo's All-in-One AI Agent & This Happened
AICheatCodesWithTerry1 month ago

MiniMax H3: Hands-On with the New Open-Weights AI Video Model
fahdmirza11 days ago

China's NEW Minimax H3: Best Open Source Video AI?
JulianGoldieSEO10 days ago
Capabilities
Creates original video clips from text prompts, images, or scripts
Generates moving video clips from the text prompts you provide
Animates a still image into a short video clip with motion
The honest take
Distinct themes surfaced across 82.9K reviews from 3 sources — each grounded in real review text, ranked by how often it comes up.
Questions
Hailuo AI is a video generation platform that creates professional videos from text prompts or photo uploads using native multimodal generation. It features specialized templates for fashion films, K-pop MVs, dance videos, and cinematic content with precise editing capabilities.
Hailuo AI operates on a freemium model starting at $9.99 per month. New users receive 200 free credits upon signup, with an additional 2,000 free credits available through the MiniMax Hub download.
Hailuo AI offers two primary input methods: text-to-video generation where you describe your desired content (like 'A child flying a kite in the park, golden sunlight'), and photo-to-video conversion where you upload photos and transform them into dynamic videos.
The platform provides specialized templates for K-pop idol music videos, fashion films, dance video generation, atmospheric text overlay videos, and ASMR content. It also includes features like Style Switch for video style transfer and CineScope for cinematic video creation.
Hailuo AI supports multiple aspect ratio formats, including 21:9 cinematic format for professional-grade content. The platform emphasizes production-ready output quality suitable for commercial use and marketing campaigns.
Hailuo AI targets content creators, social media marketers, and digital artists who need professional-grade video output efficiently without extensive technical skills or expensive equipment. The platform also offers a Creator Partnership Program for professional users.
Hailuo AI distinguishes itself by offering production-ready output quality with native multimodal generation capabilities and precise multimodal editing throughout the creation process. It's designed for professional-grade results suitable for commercial use rather than basic video generation.
Hailuo AI is available as a web-based platform that you can access through your browser at hailuoai.video. No additional software downloads are required for the main video generation features.
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