Goodnotes

“I've been using Goodnotes for the past four years, and I've been very satisfied with the app throughout that time. When I recently encountered an issue, the support team resolved it in under 15 minutes with clear communication and an effective solution. The prompt responses and excellent customer service made the entire experience smooth and reassuring. Overall, I'm very happy with both the app and the support I received.”

“absolutely unusable on windows devices. The lag is so long, i got my degree before it was able to display the word i just wrote. PDFs load while you scroll, so youre scrolling thorugh black pages. BUT HEY at least we have freaking AI in a Notetaking tool now”

“App completamente buggata. Non vale assolutamente la pena pagare i soldi per un'applicazione del genere. Si blocca in continuazione, se copio e incollo il testo mi cambia l'ordine delle parole, in più è veramente lenta. Sono stufa e ho completamente sbagliato a utilizzarla. Mai più. ”

“I have been using Goodnotes privately for a long time and have always been very satisfied with the app. Recently, I had a question about using Goodnotes for work purposes, and the support team provided a clear and prompt response. They addressed my concerns appropriately and helped me feel confident about using the app in a professional context. Both the product itself and the customer support are excellent. I highly recommend Goodnotes.”

“Yes I think it’s worth it. I use it at least 15-20 hours per week and I have almost zero complaints.”

“Support simply don't respond. Pro subscription is a scam and no way to backup anything on android. ”

“App completamente buggata. Non vale assolutamente la pena pagare i soldi per un'applicazione del genere. Si blocca in continuazione, se copio e incollo il testo mi cambia l'ordine delle parole, in più è veramente lenta. Sono stufa e ho completamente sbagliato a utilizzarla. Mai più. ”

“Seit dem neuen Update praktisch nicht mehr nutzbar. Teilweise speichert Good Notes meine beschriebenen Seiten nicht mehr, mein Finger wird als Stift erkannt und die einfachsten Funktionen funktionieren nicht mehr. Für eine App, für die man Geld bezahlen soll, ist das schon eine schwache Leistung. Vorallem weil Mitbewerber teilweise kostenlos ein deutlich besseres Ergebnis bringen.”

“Works brilliantly on all my devices, great app!”

“Such a bad experience… it’s been almost a month since I send my request and no answer from a human, only an IA agent that can’t do anything about my problem. I’m completely blocked and I can’t use my account … ”

“Goodnotes ist prinzipiell ein praktisches Tool. Es bietet viele nützliche Funktionen, ohne dabei überladen zu sein. Die Handhabung ist anfangs etwas gewöhnungsbedürftig. Leider ist die App nicht auf Smartphones verfügbar, sodass man dort seine Notizen unterwegs nicht sehen kann. Sowohl die Andorid-App als auch die webbasierte Version laufen sehr instabil und crashen häufig. Das wurde trotz Supportanfrage auch nie behoben. Seit kurzem werden Notizen auch nicht mehr verlässlich gespeichert, sodass”

“Ich war mit dem alten Goodnotes immer sehr zufrieden. Es hat zuverlässig funktioniert, war übersichtlich und ich hatte eigentlich nie größere Probleme damit. Beim neuen Goodnotes finde ich es grundsätzlich schön, dass es mehr Gestaltungsmöglichkeiten gibt, zum Beispiel bei Textmarkern, Ordnerfarben und allgemein bei der Anpassung der Notizen. Leider sind die technischen Probleme mittlerweile ein großer Kritikpunkt. Die App hängt sich sehr häufig auf, Funktionen reagieren nicht oder funktioniere”

“I had an issue where my active Goodnotes Essential subscription was not being properly recognized on Windows and the Web version, even though everything worked normally on my Apple devices. The support process was smooth, and after I provided the requested diagnostic information, Judy quickly made an adjustment to my account and the issue was completely resolved.”

“Such a bad experience… it’s been almost a month since I send my request and no answer from a human, only an IA agent that can’t do anything about my problem. I’m completely blocked and I can’t use my account … ”

“I had an account issue and needed to move my subscription plus my documents to another account. I contacted goodnotes support and they responded immediately. Jennifer, from goodnotes support helped me and in less than 5 days i got all my documents and my subscription to my new account, thanks to Jennifer who gave me great customer service and was extremely helpful!! Thanks to this great customer service i will definitely never stop using goodnotes in the future.”

“What made my experience great was the support team’s patience, responsiveness, and willingness to understand my situation. They took my account and subscription issue seriously and guided me through the process step by step until it was resolved. Goodnotes is doing especially well in providing personalized customer support. They didn’t just give me generic instructions—they actually helped me find a practical solution to recover access to my subscription. I really appreciate that level of care ”

“I’m aware in this community the price of Goodnotes 6 is abhorrent, but I believe Goodnotes is objectively the best notes app. And funnily enough only 3 features carry its value. Ranked 3 - Pencil Tools Selecting, removing and basic gestures are so good on Goodnotes that they practically become second nature. The cross out feature is something I use all the time and haven’t seen it on any other app, so there’s that. It makes the whole process of note taking much more enjoyable. 2 - Writing When I”

“It's worth noting that this is just a Progressive Web App (PWA) which means it's simply a website that get's 'installed' as an app. It's slow, clunky, and almost useless without an internet connection. It lacks tools and is almost devoid of all features. There is absolutely no reason to use GoodNotes on Android (or Windows) with the low effort they have put into this.”

“It’s terrible and I’m considering emailing them and asking for my money back because I can’t do anything with it, it takes me double the time to do good notes and it stresses me out”

“First of all GN is my favorite Notetaking app by far because of its features, mainly because of Links(why did you not mention them?) and because of its workflow (basic Tools like the Lasso tool provide more options and more fine-tuning) and more that make GN superior when it comes to usability and efficiency (Tape, etc.). However I disagree w/ the statement that GN has superior handwriting. The output in GN is a little bit less accurate, as if there is more processing or less effective process”