Gong

“Gong is truly amazing. The customer success support is great and the product really works. Most importantly they listen to users through their product feedback process. Highly recommend.”

“Gong Engage is the worst platform I have used. It has cost our business so much ££ in pipeline. Do not use. ”

“I've been on Gong for about 8 months now and the conversation intelligence is insane. Our close rate jumped by like 9 points just from coaching based on what Gong surfaces. The AI picks up on stuff I never would have caught - like how often reps interrupt prospects or when they lose deals after mentioning price too early.The trackers and deal insights are solid too. Love being able to search across all our calls for specific competitor mentions or objections. Helps our enablement team build bett”

“Running an SDR team here. Avoid the tool at all costs.its way too early of a build out and is missing crucial features needed. Outbound work is almost impossible due to lack of integrations. It’s also incredibly buggy and even in one case continued sending emails when flows were deactivated for a holiday. Currently in the process of switching to Outreach.”

“I have a relatively small team and would not be able to live without Gong after implementing last year. Find the budget, it’s worth it.”

“Gong Engage is the worst platform I have used. It has cost our business so much ££ in pipeline. Do not use. ”

“Our Gong renewal is coming up and I'm having a hard time justifying $100+/user/month when we're honestly only using maybe 20% of the features. The conversation intelligence is solid but we don't touch half the analytics, the auto-generated follow-up emails need so much editing they're not worth it, and recaps sometimes take 2-4 hours to arrive. We're a 15-person sales team and the CFO is asking why we're spending $18k/year on a tool when most of us just want meeting notes, action items, and basi”

“I'm a gong partner (as an independent RevOps consultant), have been for ages, but pricing is getting really steep now. Recently I've now partnered with Curvo.ai as well, very similar (without the forecasting stuff) but around 40% less cost. If you're purely looking for the call recordings being mapped to qualification methodology and then AI coaching after the call, something like TLDV does the job. Again much cheaper than both above. But now there are loads of alternatives to TLDV in that lower”

“Incredible solution | It is amazing for reducing admin by taking notes automatically, but it also does this way better than manual note taking. This allows me to focus on the conversation itself (not just documenting it!). Notes from Gong are also much better than any I'd take myself. It is also excellent at coaching by delivering direct feedback and allowing such easy playback and sharing. | Pros: Highly automated - it always just works! | Pros: Excellent UI: easy to navigate but an abundance ”

“Running an SDR team here. Avoid the tool at all costs.its way too early of a build out and is missing crucial features needed. Outbound work is almost impossible due to lack of integrations. It’s also incredibly buggy and even in one case continued sending emails when flows were deactivated for a holiday. Currently in the process of switching to Outreach.”

“Terrible extension. Not sure how this has such positive reviews. Constantly breaks and needs to be reinstalled. You have to do a lot of tinkering just to get a contact to load”

“There's so many bugs everywhere. It cannot do basic things like stopping sequences if a prospect replies or books meetings. It slows down the system by a lot and there customer support is not helpful.”

“Incredible solution | It is amazing for reducing admin by taking notes automatically, but it also does this way better than manual note taking. This allows me to focus on the conversation itself (not just documenting it!). Notes from Gong are also much better than any I'd take myself. It is also excellent at coaching by delivering direct feedback and allowing such easy playback and sharing. | Pros: Highly automated - it always just works! | Pros: Excellent UI: easy to navigate but an abundance ”

“Running an SDR team here. Avoid the tool at all costs.its way too early of a build out and is missing crucial features needed. Outbound work is almost impossible due to lack of integrations. It’s also incredibly buggy and even in one case continued sending emails when flows were deactivated for a holiday. Currently in the process of switching to Outreach.”

“Amazing B2B Sales Tool — Overall, the adoption and implementation of Gong.io was seamless and easy to use. I was thrilled to see how quickly everyone was able to adopt the platform! — Loved Gong.io in support of our stellar sales team! The AI features helped our team increase forecasting and actual growth! — No cons! Everyone adapted to the platform seamlessly so the adjustment was easy and frictionless! Everyone was excited to adopt this new tool!”

“Works beautifully, makes coaching far easier. — Overall I really enjoy the tool, and I like that it makes it easy to do multiple different things under the sales umbrella — Gong makes it very easy to do a lot, most importantly record and listen back to sales calls and monitor our sales forecast. The software is very easy to use, and integrates with our gmail and with salesforce to make sure everything runs seamlessly. — Sometimes the recorder doesn't join the meeting right away and will randomly”