What it is
Fireflies.ai addresses the challenge of manually capturing meeting information and losing critical details discussed during team conversations. Before Fireflies, professionals struggled with taking comprehensive notes while actively participating in meetings, often missing important action items and key insights. The platform targets business teams, sales professionals, recruiters, and remote workers who need accurate meeting documentation and conversation analysis.
At a glance
Fireflies goes beyond basic AI transcription by automatically joining meetings across platforms, identifying individual speakers, and integrating directly with your existing workflow tools like Slack and CRM systems. The specialized meeting AI and searchable conversation history create a genuinely different experience from just using ChatGPT for transcription.
Strong evidenceQuality score
Fireflies The most capable AI meeting notaker for transcription and CRM integration, but visible bots create friction in enterprise settings.
This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 9, 2026, not a guarantee or statement of fact about Fireflies. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Fireflies? Dispute any datapoint and we will review it, publish your response, and correct verified errors.
Plans
Free forever plan available; Pro $18/mo for teams and advanced features
Community feedback
Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.
themes inside the Sentiment pillar — not score ingredients
“Used Fireflies to record vendor presentations during a competitive RFP process. It solved a real problem. Not every evaluator can sit through every presentation, and before this, a missed session meant excusing them and throwing out their scores. Fireflies provides video, a full”
“That’s right. We were all there. The meeting was last week. I took notes and better yet, was the person who led the call. I logged on yesterday morning (they are 3 hours ahead of me time zone wise) to them having the following argument: One of them used Claude to analyze the Fire”
“Fireflies has cut my work time bymore than 1/2. It used to take me more than 2 1/2 hours to do one evaluation. Now I am done in lesson than 30 minutes per evaluation since it helps me categorize minutes taken during a meeting. ”
“I worked with many other platforms to capture my meetings and record courses, but Fireflies proved to be the for me by far. I like how easily you can schedule meeting ahead in Fireflies and also that you can call it last minute to a meeting on the go if you forgot about it earlie”
“Can't live without Fireflies.ai | It does the job really well. They were one of the first on the scene and have continually improved overtime. It's crazy affordable, I'm always surprised when I see the $5 monthly charge compared to other apps I pay more for and use a lot less. | ”
“these aholes have been charging me 38 bucks(18 bucks for pro + so f'in "tokens" which i never subscribed to)... I was already unhappy with the app because it kept crashing. It does not record everything properly. If the recording is over 1 hr, it just doesn't transcribe it. I wou”
“Curious what people think of this type of lawsuit against fireflies.ai. This software is so scammy. Or it would seem to be a huge security issue for IP in corporations. Where exactly does the data go?https://www.dataprivacyandsecurityinsider.com/2025/12/lawsuit-alleges-fireflies-”
“This is the pattern playing out across every enterprise right now. An AI SaaS tool gets adopted bottom-up by employees for productivity, and suddenly biometrics, meeting transcripts, and internal IP flow to infrastructure security never vetted. Most transcription tools process au”
“I worked with many other platforms to capture my meetings and record courses, but Fireflies proved to be the for me by far. I like how easily you can schedule meeting ahead in Fireflies and also that you can call it last minute to a meeting on the go if you forgot about it earlie”
“these aholes have been charging me 38 bucks(18 bucks for pro + so f'in "tokens" which i never subscribed to)... I was already unhappy with the app because it kept crashing. It does not record everything properly. If the recording is over 1 hr, it just doesn't transcribe it. I wou”
“At InteGrant, our work lives and dies on accuracy. We manage grant applications, contracts, and fundraising strategy for nonprofits and community organizations across a wide network, which means we're in meetings constantly — with clients, funders, boards, and partners. Details d”
“We use teams to meet with external parties often. Occasionally someone will click on a link in a meeting that says it's an AI not taker. The user just clicks the link out of curiosity. Suddenly that AI is adding itself to every meeting that user is in and then it spreads to the r”
“I run a pre-seed company and my team had a terrible experience with Fireflies customer support. We switched to Granola and their support, note taking capability, and sharing functionality are awesome. Would highly recommend Granola (much better experience than both fireflies and ”
“A must-have tool for anyone who takes meetings seriously — $5f","incentivized":"NoIncentive — Getting notes on my meetings frees me up from writing everything down on paper and transcribing it. It works across my meeting platforms, so I do not have to rely on being in Zoom to ge”
“A Game-Changer for Multilingual Teams — Very good overall, but with a clunky UI, I would prefer them to have more of the simple, clean AI features like Otter has. — The value for the money is great when compared to other services. I like that I get an unlimited number of uploads,”
“Quick and Sick Tool | I used it for two main reasons - to receive coaching from my managers, and to record and listen back to sales calls. More often for coaching, as some other software were more often utilized for sales calls (not necessarily because they were better, however).”
“Used Fireflies to record vendor presentations during a competitive RFP process. It solved a real problem. Not every evaluator can sit through every presentation, and before this, a missed session meant excusing them and throwing out their scores. Fireflies provides video, a full”
“We use teams to meet with external parties often. Occasionally someone will click on a link in a meeting that says it's an AI not taker. The user just clicks the link out of curiosity. Suddenly that AI is adding itself to every meeting that user is in and then it spreads to the r”
“my experience with Fireflies because, as a salesperson, it has completely changed how I do my job. My absolute highest priority during a meeting is to focus entirely on the client—watching how they say things and reading the room. Before Fireflies, I was always distracted by tryi”
“The automated meeting summaries and action-item extraction are absolutely fantastic. They eliminate the need for anyone to take manual notes during client calls or internal team syncs, which means everyone can stay fully present in the conversation. I also really appreciate how s”
A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.
Watch & learn

Fireflies AI Tutorial 2026 | Automatically Record, Search and Summarize Meetings
LocoAIco21 days ago
Capabilities
Records, transcribes, and summarizes meetings while capturing action items and decisions
Converts recorded audio and video into accurate written transcripts
Helps teams share work, coordinate tasks, and communicate inside shared AI workspaces
The honest take
Distinct themes surfaced across 6K reviews from 4 sources — each grounded in real review text, ranked by how often it comes up.
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