What it is
A voice synthesis tool that generates speech from text in over 70 languages and clones voices from audio samples. Built on proprietary models rather than third-party APIs. The 35 million monthly visitors break down mostly into content creators, video editors, and audiobook producers who need human-sounding narration at scale.
At a glance
ElevenLabs builds its own voice synthesis technology (Eleven v3 model) rather than reselling third-party APIs. The platform offers unique workflow automation through its Flows system and specialized voice cloning capabilities that go beyond basic text-to-speech.
Strong evidenceQuality score
ElevenLabs The most capable AI voice generator for natural, human-like speech, but expensive at scale.
This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 7, 2026, not a guarantee or statement of fact about ElevenLabs. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on ElevenLabs? Dispute any datapoint and we will review it, publish your response, and correct verified errors.
Plans
10k credits/month on free; Creator $22/mo for 121k credits
Based on 25 classified review complaints about rate limits, credits, and billing.
Community feedback
Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.
themes inside the Sentiment pillar — not score ingredients
“I used Elevenlabs to translate video from English to French for our online platform and so impressed by the quality of the work, it even keeps the voice. I also had an issue with my account and the customer service was amazing, they help me resolve the issue really quickly. Highl”
“Uses stolen works to create AI slop. Absolutely disgusting company.”
“This company advertise that i can upload my book, record my voice and download the file ready for an audible. NOT SO. My voice only read the heading, then another voice took over even though i set my voice as a default. It then would only do one paragragh at a time. The AI kept a”
“I’ve been really impressed by ElevenLabs. The audio quality is excellent, the platform is easy to use, and it gives a lot of creative freedom. What I like most is that it can support both simple projects and more experimental ones, depending on how you guide it. It feels fast, fl”
“ElevenLabs Delivers Impressively Realistic AI Voices — I’m Matías, founder at Anunzi. We use ElevenLabs mainly to power AI voice assistants and to voice-over short videos for social. From an ease of use standpoint, it’s straightforward: scripts in, high-quality audio out, with mi”
“You pay for the credits — then lose them the moment you cancel ElevenLabs sells a subscription where credits are effectively the product you're paying for. They even roll over from month to month — which means ElevenLabs itself treats those credits as retaining value beyond th”
“This company is a ripoff. They have now put 2 charges on my credit card. I cancelled my account before I should have been billed No customer service. AI answers the phone”
“It would have cost me $22 just to process a six minute video and translate Chinese to English That's it Nothing else$22 What a rip off and no money back on your subscription once you sign up they refuse to give your money back so honestly they can go **** themselves”
“This absolutely blew me away. The intonation is, more often than not, absolutely perfect. At a speed of about one sentence per 2 seconds, this thing runs blazingly fast.Their platform also allows you to clone voices with minimal training data (60s, without minimum cutoff) - someh”
“Mon expérience avec ElevenLabs a été marquée par une accumulation de dysfonctionnements majeurs. Les enregistrements dépassent le timer, certaines sessions sont comptabilisées comme génération, et des crédits disparaissent sans explication. Les modérateurs automatiques se déclenc”
“Very difficult to get my text-to-speech format for my story. After wasting money buying tokens, the site wouldn't load or enable me to generate my audio, and it would take all my tokens. ”
“They don't care about their customers. I was using one of their legacy default voices - "Josh" for almost a year as part of an ongoing project i had. They decided to delete the voice along with many other default voices for no technical reasons. I kept begging them, asking them t”
“I used Elevenlabs to translate video from English to French for our online platform and so impressed by the quality of the work, it even keeps the voice. I also had an issue with my account and the customer service was amazing, they help me resolve the issue really quickly. Highl”
“As a company that provides AI voice solutions to enterprise customers, we have been using ElevenLabs as our text-to-speech provider. We recently experienced a situation that has seriously affected our trust in the company. One of our enterprise customers informed us that the Ele”
“Very helpful when I had an issue with their AI giving wrong instructions. They fixed the AI assistant issue and refunded my credits and more. ”
“definitely one of my favorite companies in the AI space - i love and use their product for a couple of years now - innovative solutions and their support is lightening fast responding when i run into issues. Keep up the great work! ”
“MSMilan S.Senior AI EngineerApparel & FashionMid-Market (51-1000 emp.)7/1/2026More Options Report a ConcernRespond as ElevenLabs"ElevenLabs Delivers Super-Realistic Audio & Video with a Clean, Easy UI" 5/5 I have been following ElevenLabs for about 2 years now, and I am amazed ”
“I was in the same boat and then I saw a YouTube video on hosting your own AI to use any voice from a sample and I have been absolutely sold on hosting my own. There are a lot of options and features that are all free. I will say there is a learning curve but if you are patient an”
“UPVerified User in Publishing Small-Business (50 or fewer emp.)5/28/2026More Options Report a ConcernRespond as ElevenLabs"Simple Integration, Efficient Production" 5/5 I like how simple and intuitive ElevenLabs is, especially the way it can be integrated with third-party appli”
“It does what you're looking for - and that's perfection — I need AI-generated narrator voice for our internal guide video project — Every easy to use, has a free trial with enough tokens. There are dozens of voice engines can be chosen and the generation quality is really good! I”
A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.
Watch & learn

I Cloned My Voice in 3 Seconds — Noiz AI vs. ElevenLabs (Honest Review)
Dothaking11510 days ago

I Tried the Open Source ElevenLabs Alternative (Voicebox)
betterstack17 days ago
Capabilities
Replicates a specific voice from samples to generate new spoken audio
Turns written text into natural-sounding spoken audio and voiceovers
Composes original instrumental or vocal music tracks from prompts, genres, and moods
Handles phone calls and voice conversations autonomously for support and sales
The honest take
Distinct themes surfaced across 170.1K reviews from 4 sources — each grounded in real review text, ranked by how often it comes up.
Questions
ElevenLabs is an AI audio platform that generates lifelike speech, clones voices, creates music, and deploys conversational agents across 70+ languages. It serves content creators, enterprises, and developers who need high-quality audio content and conversational AI solutions without relying on expensive voice actors or complex development processes.
Yes, ElevenLabs offers a free plan with 10,000 credits monthly for basic text-to-speech, speech-to-text, sound effects, voice design, and music production. Paid plans start at $6/month for the Starter plan with commercial licensing and instant voice cloning, going up to $990/month for the Business plan with 6 million credits.
ElevenLabs can clone any voice using just 30 seconds of sample audio. The voice cloning feature replicates emotion and cadence across 29 languages, with instant voice cloning available on the Starter plan and professional voice cloning on the Creator plan and above.
ElevenLabs offers three main speech models: Eleven Flash with 75ms latency for real-time applications, Eleven Multilingual for consistent speech across languages, and Eleven v3 for the most expressive and human-like output. Higher-tier plans also offer enhanced audio quality up to 44.1kHz PCM output.
Yes, ElevenLabs includes a music generator that creates studio-quality tracks from text prompts in any genre, plus custom sound effects and ambient audio generation. Music commercial use is available starting with the Starter plan, while basic music production is included in the free tier.
ElevenLabs' conversational agents can be deployed across phone systems, WhatsApp, email channels, and chat interfaces. The platform includes analytics for measuring resolution rates and success metrics, plus compliance guardrails for business use.
ElevenLabs claims 98% accuracy for their speech-to-text model, which also includes speaker identification capabilities. This feature is available across all pricing tiers starting with the free plan.
ElevenLabs is available as a web tool, Android app, and iOS app. The platform also offers comprehensive APIs for developer integration into existing systems and workflows.
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