SearchTools.ai's automated opinion — blended from public reviews, community signals, and development activity. Not an editorial rating or statement of fact.Click the score for the full breakdown.Quality
Estimated visits per month, across the web app and mobile apps.Visits3.3M/mo
Largest visitor share — 84% of traffic from United States.Top region84%United States

What it is

Overview

Step-by-step homework explanations that adapt to how your teen's teacher actually works through problems. Brainly combines AI tutoring with a community Q&A system where students post photos of homework questions and get verified answers. The recurring user in reviews is the parent helping with algebra or chemistry, plus students stuck on specific problems at 11 PM. 3.3 million monthly visits, mostly high school level.

At a glance

Usability & Quality overview

Inputs
Outputs
Platforms

Best for

  • Students who want quick homework help
  • Users who prefer step-by-step explanations
  • Light test-prep and question-answering

Watch out for

  • Unexpected subscription charges
  • Refund resistance
  • Inconsistent answer quality
Real product, not a wrapperIndependent product

Brainly offers a community-driven approach where students help each other with homework, backed by expert verification and AI tutoring features. The platform includes useful workflow tools like photo-based question scanning and step-by-step solution breakdowns, though it lacks deep integrations with other study tools.

Moderate evidence

Quality score

Updated monthlyĀ·4.8M ratings analyzedĀ·4 sourcesHigh confidence
71/100

Brainly is a homework-help app for step-by-step explanations and quick test prep, but billing complaints recur.

Score breakdown
=71/100
User verdict Ɨ40 28Adoption Ɨ22 19Honesty Ɨ16 13Trust Ɨ10 5Value Ɨ12 4Adjustments +229 to reach 100

This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of October 12, 2026, not a guarantee or statement of fact about Brainly. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Brainly? Dispute any datapoint and we will review it, publish your response, and correct verified errors.

PricingUnknown

Individual plan details haven't been verified yet — they'll appear here on the next data refresh.

Community feedback

Aggregated reviews

Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.

What reviewers talk about

themes inside the Sentiment pillar — not score ingredients

57Output Quality106 mentions
Scored from 106 mentions Ā· high confidence
POSITIVE trustpilot

ā€œIt helps me with completing my homeworks and assignments quickly without waiting for someone else to help me. I simply upload my problems and it gives me a detailed explanation and also helps me identify my mistakes. ā€

NEGATIVE capterra

ā€œNo Customer Support, Total Sham, Do Not Purchase — Another base example of another online platform that does none of the objectives it states it can provide cheats the user out of an entire year subscription that won't ever be used, due to the profound waste of time it takes to input data, only to have responses that are completely incorrect or ineffective. — Best Knowledge sharing Forum. It helps me to Learn Aptitude easily after long gap. Best communication Platform for everyone. Any doubts weā€

POSITIVE trustpilot

ā€œBrainly Is one of a few Apps that really helps me with my study. I really enjoy working with they're AI study tutors And honestly a great way to make studying a little more enjoyable than normaly. It saved me so much for a huge test in maths.ā€

POSITIVE trustpilot

ā€œBrainly was very helpful in helping me interpret my notes about anatomy and breaking down the harder concepts which I wasn’t able to grasp. ā€

18Value & Pricing37 mentions
Scored from 37 mentions Ā· medium confidence
POSITIVE trustpilot

ā€œNot only did I enjoy working with my grandson on Brainly, but when I forgot to cancel my order after he graduated for well over a year, the support team for Brainly was wonderful in helping me find the correct email for my order and then helping me cancel it without any hassle. I am very happy with their service and I would also recommend anyone in school who needs extra help to use Brainly. Thank you!ā€

NEGATIVE trustpilot

ā€œThey sent an email stating they were going to charge me on the 18th. They charged on the 16th. NO REFUNDS, NO EXCEPTIONS. Secondly, I did not like the app. You get 2 free questions a day, if you want more than that, it's going to cost you. More. 🤢🤮 ā€

NEGATIVE trustpilot

ā€œI must have made an account years ago with my Apple ID and didn’t know. I was charged again yesterday and emailed immediately letting them know I did not have access to that anymore and would like to cancel/receive a refund as I do NOT use brainly. They were incredibly rude and would not issue a refund, even though I never got emails stating I would be charged, considering I do not have access. Once I showed them I got no emails they went silent and quit responding. I’ve had this happen with othā€

NEGATIVE trustpilot

ā€œSCAMMERS! Never got sent login link. Wrote them right there and then. They said they would get back to me. All they said was go to website. Never refund the money. Then they charged me again 80. Never used their services.ā€

41Reliability27 mentions
Scored from 27 mentions Ā· low confidence
POSITIVE trustpilot

ā€œI love Brainly!! As a college student, I've used this for two years and there's no app or website out there that gives reliable answers along with tutoring and explanations. It doesn't just do the work for you, it helps you understand the concepts completely and learn from it. ā€

NEGATIVE app_store

ā€œPlease fix: So I downloaded this for my teenage daughter,she asked me to help her sign in but when I enter her email every time it says ā€œsorry we can not complete your registration ā€œ and I tried everyday same results,please fix it as a mother I need it for her to get better grades instead of a f or Dā€

POSITIVE trustpilot

ā€œAs someone who has tried tons of homework helping apps throughout her college experience, Brainly made the process 10x easier and smoother. While using this app, I found it to be reliable when it came to answering the hard questions I had and definitely took a lot of weight off my shoulders! 10/10 would recommend this to any student and wish I would have found this app sooner!!ā€

NEGATIVE app_store

ā€œMY REVIEW ON THIS APP: It says a the beginning that it’s optional to sign out so I said no I don’t want to sign up right now then anything you do you have to sign up for so I tried to sign up and it wouldn’t let mešŸ˜”šŸ˜”ā€

20Support14 mentions
Scored from 14 mentions Ā· low confidence
POSITIVE trustpilot

ā€œNot only did I enjoy working with my grandson on Brainly, but when I forgot to cancel my order after he graduated for well over a year, the support team for Brainly was wonderful in helping me find the correct email for my order and then helping me cancel it without any hassle. I am very happy with their service and I would also recommend anyone in school who needs extra help to use Brainly. Thank you!ā€

NEGATIVE trustpilot

ā€œI must have made an account years ago with my Apple ID and didn’t know. I was charged again yesterday and emailed immediately letting them know I did not have access to that anymore and would like to cancel/receive a refund as I do NOT use brainly. They were incredibly rude and would not issue a refund, even though I never got emails stating I would be charged, considering I do not have access. Once I showed them I got no emails they went silent and quit responding. I’ve had this happen with othā€

NEGATIVE trustpilot

ā€œSCAMMERS! Never got sent login link. Wrote them right there and then. They said they would get back to me. All they said was go to website. Never refund the money. Then they charged me again 80. Never used their services.ā€

POSITIVE trustpilot

ā€œRecomendo Brainly , me ajudou muito na faculdade, sem falar que o central de atendimento Ć© muito Ć”gil em responder e resolver as situaƧƵes, parabĆ©ns, recomendo ā€

60Ease of Use39 mentions
Scored from 39 mentions Ā· medium confidence
POSITIVE trustpilot

ā€œBrainly is very helpful for studying! The app it’s very organized and easy to navigate and does step-by-step instruction which is amazing! I love that you can collaborate with other students as well. ā€

NEGATIVE app_store

ā€œCharged a full year. Never used the app. No refund: The app is built around a paywall. Free use is limited, then you get pushed into a yearly plan. I did not use Brainly after that. No questions, no tutors, no homework help. The charge still went through for a full year. Uninstalling does not stop it. You have to cancel in iPhone Settings, under Subscriptions. The app itself is easy to forget and hard to get out of. That design is the problem. A homework app should not keep a year of payment forā€

POSITIVE trustpilot

ā€œThe UX flow was simple and very intuitive! It was super easy to add my assignments and get real and valuable help. I’ll totally use this again!ā€

POSITIVE trustpilot

ā€œBrainly has honestly made studying so much easier for me. Whenever I get stuck, I can find clear explanations that actually help me understand the topic instead of just memorizing answers. It’s like having extra support anytime I need it! I really like how fast it is to find help and how simple the app is to use. It saves time and makes studying feel less stressful, especially before tests. Definitely a great tool if you want to study smarter and feel more confident with your work!ā€

50Trust derived from dimensions + predator detectionview math

A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.

Reasoning

mixed complaint zone (posterior 0.350, billing-complaint tripwire at raw 26%, ceiling 50): indepRating=84(w0.29) claimAlignment=70(w0.28) vendorReply=85(w0.20) support=20(w0.12) → trust 50

Capabilities

Key features

Homework Helper

Walks students through assignments and problems with step-by-step explanations

Education Assistant

Supports teaching and studying by explaining concepts and answering learner questions

The honest take

What users love & flag

Distinct themes surfaced across 4.8M reviews from 4 sources — each grounded in real review text, ranked by how often it comes up.

What users love10
Step-by-step problem explanations
Community-driven Q&A format
Photo scanning for homework questions
Expert verification system
AI tutoring features
Wide subject coverage including math and science
Fast response times for popular questions
Mobile app accessibility
Search functionality for existing solutions
Upvoting system for answer quality
What users flag10
Billing issues and unexpected charges
Difficulty canceling subscriptions
Poor customer service response
Inaccurate or incorrect answers
Limited free questions per day
Paywall restrictions
Account access problems
Spam or low-quality answers from users
Slow tutor response times
Interface navigation issues

Questions

Frequently asked

What is Brainly?

Brainly is an AI-powered homework help platform designed for 7th-12th grade students that explains problems step-by-step rather than just providing answers. It identifies knowledge gaps from homework struggles and builds personalized test prep materials, while including a dedicated learning advisor and optional tutoring services.

How does Brainly differ from other AI homework helpers?

Unlike generic AI chatbots, Brainly analyzes each question to identify underlying knowledge gaps and provides explanations using the specific methodology taught in the student's class. Students must complete each step correctly before moving to the next one, preventing them from getting right answers without understanding the concept.

What is the Learning Advisor feature?

Every Brainly plan includes a dedicated Learning Advisor - a real educator assigned to each family who monitors the student's progress and sets up the initial account. The advisor provides weekly updates to parents about academic progress without requiring parents to log into the platform themselves.

How does Brainly's Test Prep feature work?

The Test Prep feature automatically builds personalized practice sessions from concepts the student struggled with during regular homework sessions throughout the year. Rather than using generic study guides, it creates targeted review materials based on specific knowledge gaps identified by the AI.

What subjects and grade levels does Brainly cover?

Brainly covers all subjects for students in grades 7-12. The platform is designed specifically for middle and high school students, maintaining age-appropriate content and focusing strictly on academic coursework.

What platforms is Brainly available on?

Brainly is available as a web-based tool that you can access through any browser, as well as a dedicated iOS app for iPhone and iPad users.

Does Brainly offer human tutoring in addition to AI help?

Yes, Brainly offers optional weekly tutoring sessions with vetted subject-matter experts that can be added to any plan. The same tutor works with the student each week on areas that Brainly's AI has identified as problematic, creating continuity in the learning process.

How can students submit their homework questions to Brainly?

Students can either upload photos or documents of their homework problems directly to the platform, or they can type their questions directly into Brainly's interface. The AI then analyzes the problems and provides step-by-step explanations.

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