Ava
What it is
Overview
Live captioning for Deaf and hard-of-hearing accessibility, offering AI transcription at 90% accuracy or human scribes at 99%. Hybrid build combining automated speech recognition with human backup when precision matters. The audience that recurs across reviews is accessibility coordinators, Deaf individuals, and meeting organizers who need real-time captions for calls, presentations, and daily conversations.
At a glance
Usability & Quality overview
Best for
- Deaf and hard-of-hearing individuals
- Quiet business meetings
- Backup note-taking
Watch out for
- Chaotic or loud meetings
- Legal/medical contexts requiring 100% accuracy
- Paid human scribe add-on for 99% accuracy
Real product, not a wrapperIndependent product
Built specifically for Deaf and hard-of-hearing accessibility with specialized live captioning technology. Combines AI transcription with human scribe backup and offers unique features like speaker identification and always-on-top captions that generic transcription tools lack.
Strong evidenceQuality score
Ava A reliable AI and human-scribe captioning service for Deaf and hard-of-hearing accessibility, but accuracy drops in chaotic meetings.
This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 7, 2026, not a guarantee or statement of fact about Ava. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Ava? Dispute any datapoint and we will review it, publish your response, and correct verified errors.
Plans
Pricing
How free is free?
Trial only
15-day free trial, then paid plans required
What you get for free
- 15-day free trial with cancel anytime
Behind the paywall
- Continued access after 15 daysPro
- Premium Captions (90% accurate) unlimitedPro
- Professional Scribe Captions (99% accurate)Pro
- Sessions up to 2 hoursPro
- Sessions up to 8 hoursEnterprise
- Advanced administrative toolsEnterprise
Community feedback
Aggregated reviews
Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.
What reviewers talk about
themes inside the Sentiment pillar — not score ingredients
52Output Quality16 mentions
“This is like having AI at your fingertips. Its great to use, integrated with WhatsApp. I can get from content writing ideas to daily news, design ideas, recipies, reminders, jornals,etc. It has immence potential. Review collected by and hosted on G2.com.”
“Leur version pour particuliers est exactement équivalente aux sous-titres gratuits existants. Une seule option est intéressante par rapport aux sous-titres gratuits: Dico boost qui est reservé aux abonnement pro, donc inaccessible (refus de vente) aux particuliers et même quand”
“Perhaps the only thing I would comment on in this section is that the auditory precision is not entirely correct, despite having a very good understanding. Review collected by and hosted on G2.com.”
“Sometimes it gives incorrect information, but that is to be expected. The non-paid version has a lot of delays with answers. Also, it dosent understand commands sometimes. Review collected by and hosted on G2.com.”
48Ease of Usethin data · 5 mentions
“I did beta work with that app in the beginning but forgot about them for a year... I installed the app back 2 weeks ago and its kinda clunky.... seems they tried to do too much. I use other apps (Android) that are easier and fit my needs. (Only need voice->text)”
“very easy to generate written communication based on category of task. Prompt response generation with detailed inputs of efforts made. Multiple user templates makes it one stop shop for all my needs. Review collected by and hosted on G2.com.”
“This is like having AI at your fingertips. Its great to use, integrated with WhatsApp. I can get from content writing ideas to daily news, design ideas, recipies, reminders, jornals,etc. It has immence potential. Review collected by and hosted on G2.com.”
“Sometimes it gives incorrect information, but that is to be expected. The non-paid version has a lot of delays with answers. Also, it dosent understand commands sometimes. Review collected by and hosted on G2.com.”
Capabilities
Key features
Captions or Subtitle
Generates accurate captions and subtitles for videos in multiple languages
Meeting Assistant
Records, transcribes, and summarizes meetings while capturing action items and decisions
Speech to Text
Converts spoken audio into written text in real time or from recordings
Transcriber
Converts recorded audio and video into accurate written transcripts
The honest take
What users love & flag
Distinct themes surfaced across 49.4K reviews from 3 sources — each grounded in real review text, ranked by how often it comes up.
Questions
Frequently asked
What is Ava?
Ava is an AI-powered captioning service that provides real-time captions for meetings and conversations to make them accessible for Deaf and hard-of-hearing people. It combines AI technology with professional human scribes to deliver captions across all platforms including mobile apps, web browsers, and desktop applications.
What's the difference between Premium Captions and Professional Scribe Captions?
Premium Captions use AI technology to achieve 90% accuracy and are available instantly without scheduling. Professional Scribe Captions combine AI with human transcribers to reach 99% accuracy but require advance notice - 24 hours for Pro plans and 6 hours for Enterprise plans.
Does Ava integrate with video conferencing platforms?
Yes, Ava Connect integrates with major video conferencing platforms including Zoom, Microsoft Teams, and Google Meet. This allows users to add real-time captions directly to their existing meeting workflows without switching platforms.
Is Ava free?
Ava offers a 15-day free trial with cancel anytime option. After the trial, it has Pro and Enterprise subscription tiers, though specific pricing amounts aren't publicly listed. Non-profit organizations can receive discounts on their plans.
Can Ava work offline?
Yes, Ava's mobile apps offer offline functionality, allowing users to access captioning services even without an internet connection. This ensures accessibility in situations where connectivity might be limited or unreliable.
What languages does Ava support?
Ava provides translation capabilities across 50+ languages including Spanish, French, German, Mandarin, and Japanese. This allows users to receive captions in their preferred language during multilingual conversations or meetings.
How does Ava handle organization-specific terminology?
Ava includes custom dictionary features that allow organizations to add their specific vocabulary and terminology. This ensures accurate captioning of industry jargon, company names, and specialized terms that might not be recognized by standard AI transcription.
What platforms is Ava available on?
Ava is available as a web tool accessible through browsers, iOS mobile app, and desktop applications for both Windows and Mac. This cross-platform compatibility ensures users can access captioning services regardless of their preferred device or operating system.
How long can Ava caption sessions run?
Session length depends on your plan tier. Pro plans support sessions up to 2 hours, while Enterprise plans extend this to 8 hours. This makes Ava suitable for everything from brief meetings to full-day conferences or training sessions.
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