Alexa+

“I love A+ so much. I've been waiting forever for this, and im thrilled. Now that she has NL, she can do what I want her to do, vs my guessing how to ask her things I need to know if she can do, without redoing it for a fg pause, or for not saying the request perfectly, etc etc etc. Im so freakin pleased. And she's going to improve a lot over the next year, I don't need her perfect, but before this, it was just embarrassing how awful it was.”

“We tried Alexa+ and it gave WRONG answers. When challenged it would say something like "sorry, my bad". If you can't trust what it says, why have it? Back to regular Alexa. ( got rid of Prime too)”

“For me is how dumb it is compared to my ChatGPT pro account. With my ChatGPT account, I can talk to it carry on a conversation like a real person. It’s intuitive. It’s forward thinking. I don’t get hung up on any of my requests or responses that have nothing to do with what I asked for there. I can only imagine that the AI that Amazon is using for Alexa+ is bare-bones and cheap. There’s no excuse when a platform has figured out how to make their AI experience as close to human as possible for a ”

“It's been so bad lately too! I asked it about the Bears Vikings game and it mentioned the Bears won(Vikings won)Then I asked what time the Seahawks played and it said 1pm central (it's noon). It's just confidently incorrect.”

“Yes, I got this offer on Echo Show, but when I tried to activate it, it was charging full price. I contacted Amazon customer service on the chat and sent them a photo of the offer. They told me to sign up for Prime at the full monthly price then offered me a full refund! They also said I can reach out next month to get a refund for the second month. I’m pleased because I like to take Prime for Prime Day and Black Friday.”

“"Alexa, exit Alexa plus" ... because it either no longer exists in their app or they've managed to bury it so well that I can't find it. Also because it's now "free for prime members" you can't go in to your subscriptions and cancel it as it's no longer a separate item. Now I guess we wait for +$20 prime membership price increase. - "Hey lets sell Alexa+ for $20 a month" - "Hey why is nobody buying Alexa+ for $20 a month? Ok we'll force everyone into a "free trial" that then will convert to $20 ”

“Anyone else receive an email saying their 30 day free trial of alexa+ has begun? Without asking for/signing up for it? I just did... cancelled and have verification emails, but still odd...I was even in a room without the device🤷🤷”

“Just got the email this afternoon. I rushed into the other other room to tell it to "end Alexa plus." Why would they force a free trial on customers? They must have found out it's not selling itself like they though it would.”

“Ficou muito boa agora, além de atender a vários comandos simultâneos, a execução para comando de dispositivos ficou muito rápida. TOP!”

“I tried Plus for a year and converted back to Legacy because Plus did such a horrible job of running my routines . I've been using Alexa since 2015 but any attempt to force me back to Plus will be the end of Alexa for me. If I won't take it when its free they sure as hell won't be able to sell it to me. Currently there is no shortage of free LLMs so unless Amazon can figure out how to make theirs run my routines as well as Legacy they don't have a marketable product.”

“It made us throw out our Alexas. They became less usable for every day tasks. But also it would activate without the wake word - even when we yelled at it to stop listening. I’ve had an Alexa since they first came out, and it chiming in on the debate we were having between two words unprompted was the last straw.”

“I’ve been using echo devices to control smart devices for YEARS. I have added fire tvs, thermostats, smart plugs and switches; I basically love easy automation with voice control. I use groups and routines to get even more special results. I am deeply invested in this ecosystem. Alexa+ has completely ruined that for me. She literally will not do things I tell her to, plainly and directly. My thermostats can’t be controlled by voice or app any more (“server is unresponsive”). My fire cube doesn’t”

“Once they added the personality styles , I was happy. The standard personality was just way too chatty. The brief personality still allows for detailed, complex conversation when needed, but keeps things short and sweet when asking something simple.”

“AI Broke Alexa & Echo DOTS: Nothing in the app matches the AI help descriptions and it is impossible to find anything. Ridiculous that Audible, which is owned by Amazon, no longer works and cannot be found vial a search because the AI returns results for every Alexa prompt that is “audible”/ can be heard- so- thousands or phrases starting with “Alexa…””

“Incredibly hard to use: All I wanna do is connect my echo clock thing and I cannot get it connected to my phone no matter what I do”

“Unable to access the menu since the last update. Before the last update, many times when I opened the app it would be blank, not show the home screen, but the three lines for menu would show so I could get to where I needed to go. Now, after this last update, everything is gone, its blank except for a search bubble. I literally cannot access any menu. Its hit and miss if it will show home when I open the app, and if it doesnt then I cannot access any of the menu items. Extremely frustrating.”