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Airtable

#App BuilderFreemiumTop 3%
SearchTools.ai's automated opinion — blended from public reviews, community signals, and development activity. Not an editorial rating or statement of fact.Click the score for the full breakdown.Quality
Estimated visits per month, across the web app and mobile apps.Visits26.6M/mo
Largest visitor share — 48% of traffic from United States.Top region48%United States

What it is

Overview

A database-spreadsheet hybrid that lets teams build custom workflows without coding. 26.6 million monthly visits from project managers, operations teams, and marketing coordinators who need something more structured than a spreadsheet but less rigid than traditional database software. The small sample of 70 reviews leans positive on the core product's flexibility and automation capabilities, though performance complaints emerged after the recent AI feature rollout.

At a glance

Usability & Quality overview

Inputs
Outputs
Platforms

Best for

  • database management
  • automation workflows
  • no-code app building

Watch out for

  • AI features need manual configuration
  • New users may confusion about AI capabilities
Built on another provider's modelResells a third-party model API

Goes well beyond basic AI chat by offering proprietary workflow automation that chains multiple business processes, deep integrations with tools like Slack and Zapier, and a unique database-spreadsheet hybrid interface that transforms how teams manage structured data.

Strong evidence

Quality score

Updated monthly·44K ratings analyzed·4 sourcesHigh confidence
90/100
90-day trendStable

Airtable The most flexible no-code platform for databases and automations, but AI requires manual setup.

Score breakdown
=90/100
Sentiment ×50 39Adoption ×30 26Honesty ×20 19Adjustments +610 to reach 100

This score is our editorial judgment, computed automatically from the sources, weights, and dates shown above. It reflects the data we could verify as of July 9, 2026, not a guarantee or statement of fact about Airtable. Third-party ratings and quotes belong to their original platforms and authors. Thin data lowers our confidence label, and we say so instead of guessing. Work on Airtable? Dispute any datapoint and we will review it, publish your response, and correct verified errors.

PricingFreemium

Individual plan details haven't been verified yet — they'll appear here on the next data refresh.

Community feedback

Aggregated reviews

Ratings and quoted comments below are aggregated from third-party sources and reflect those users' views, not SearchTools.ai's.

What reviewers talk about

themes inside the Sentiment pillar — not score ingredients

72Output Quality96 mentions
Scored from 96 mentions · high confidence
POSITIVE trustpilot

Para mi ha sido un libro en blanco que poder desarrollar todo un CRM. ADVERTENCIA!! Hay que configurarlo desde 0!! Pero si sabes lo que quieres y como lo quieres, te puedes crear el mejor sistema del mercado. No sera rapido…. Pero con la ayuda de Gemi** y Chat***, puedes lontar s

NEGATIVE trustpilot

I have been using Airtable for years with absolutely no problems. With their massive AI introduction, AT went from my favorite app to the most unreliable one becoming incredibly laggy and behaving in a way I have never seen: filters, attachements and other basic functions that

NEGATIVE trustpilot

Airtable would not give me sensible access to my data outside of Airtable. Support was maddening and wasted weeks of my time just to find out that Airtable finds its limitations acceptable and they do not care that I cannot get my attachment data from them without one-attachmen

NEGATIVE trustpilot

It doesn't do anything that can't be done with Excel and a bit of SQL. Documentation is scarce and contradictory. Automations don't work. Triggers are broken and can't be assigned to a button. It crashes at least once a day. Interface doesn't make any sense and appears to have be

28Value & Pricing49 mentions
Scored from 49 mentions · medium confidence
POSITIVE trustpilot

Para mi ha sido un libro en blanco que poder desarrollar todo un CRM. ADVERTENCIA!! Hay que configurarlo desde 0!! Pero si sabes lo que quieres y como lo quieres, te puedes crear el mejor sistema del mercado. No sera rapido…. Pero con la ayuda de Gemi** y Chat***, puedes lontar s

NEGATIVE trustpilot

Absolutely atrocious platform. I cancelled my subscription and they carried on charging me and just trying to find out how to cancel is virtually impossible. This isa scam tactic. shame on you.

NEGATIVE trustpilot

I tried the trial offer, and cancelled within my time limit, and they still charged me $24. Well they refunded me that $24 a month later and on that same Credit Card Statement, they charged me $46.64. For what??? What is going on with this business??? And they don't have a pho

NEGATIVE trustpilot

I have asked via email to cancel my subscription twice. Had to block my credit card to do so. The wors customer service!

37Reliability13 mentions
Scored from 13 mentions · low confidence
POSITIVE reddit

If lots of read/writes are being made to the excel spreadsheet, you are going to most likely run into problems with API call limits (Google Sheets). That is the main reason I have clients use Airtable vs a Google Sheet. However, I do try to keep things simple and use a Google She

NEGATIVE trustpilot

I have been using Airtable for years with absolutely no problems. With their massive AI introduction, AT went from my favorite app to the most unreliable one becoming incredibly laggy and behaving in a way I have never seen: filters, attachements and other basic functions that

NEGATIVE trustpilot

It doesn't do anything that can't be done with Excel and a bit of SQL. Documentation is scarce and contradictory. Automations don't work. Triggers are broken and can't be assigned to a button. It crashes at least once a day. Interface doesn't make any sense and appears to have be

NEGATIVE reddit

I've built a low code system for a real-estate startup and pushed Airtable to the absolute limits before (250k records, 100+ connected tables in a single base) and here's my experience. Airtable itself noticeably slows down nearing the 250k limit. It's part of the reason Airtable

46Support17 mentions
Scored from 17 mentions · low confidence
POSITIVE trustpilot

A great tool and customer service were very helpful when I have issues. Notably Kris, Lenin and Mariano!

NEGATIVE trustpilot

Signed up for their product over a year ago and set up a very basic foundation and completely forgot about it. Reached out to their customer service to see if there was anything I could do to even refund a single month since it was not a service I used, I was told there is zero

NEGATIVE trustpilot

I have asked via email to cancel my subscription twice. Had to block my credit card to do so. The wors customer service!

NEGATIVE trustpilot

Whoever this Riley Sparkman (riley.sparkman@airtable[dot]com). DO FREAKING REPLY TO MY EMAIL!!! I said I need it ASAP but you're not replying. It's for our business in construction. You're asking me some specific details so you can forward me to an agent and discuss this pricing

56Ease of Use59 mentions
Scored from 59 mentions · medium confidence
POSITIVE trustpilot

Airtable is probably my favourite software. I run my whole business on it, keeping track of projects, customers, issues, invoices, etc. etc. It's like Google Sheets, but way more powerful, and more intuitive to use. It's the best-designed app I've ever used to be honest.

NEGATIVE trustpilot

Absolutely atrocious platform. I cancelled my subscription and they carried on charging me and just trying to find out how to cancel is virtually impossible. This isa scam tactic. shame on you.

NEGATIVE trustpilot

Beware, this is a predatory scheme. If you sign up for a free, they make it virtually impossible to change or cancel your account. And then once they start charging you, they make it virtually impossible to stop it. They obscure which credit card they're charging and they obscure

NEGATIVE trustpilot

It doesn't do anything that can't be done with Excel and a bit of SQL. Documentation is scarce and contradictory. Automations don't work. Triggers are broken and can't be assigned to a button. It crashes at least once a day. Interface doesn't make any sense and appears to have be

60Trust derived from dimensions + predator detectionview math

A composite of the quality dimensions weighted by mention volume, then capped by predator / abuse-detection rules.

Reasoning

operational zone (predator ratio < 0.2) → trust floor 60

Watch & learn

Video content

YouTube
Airtable vs Spreadsheets: Which Should You Use? YOUTUBE816 views

Airtable vs Spreadsheets: Which Should You Use?

automationhelpers22 days ago

I Replaced Airtable, Zapier, and Lovable With ONE AI Platform YOUTUBE502 views

I Replaced Airtable, Zapier, and Lovable With ONE AI Platform

EricWTech22 days ago

NEW Airtable Comment Trigger - Automate Anything From a Comment YOUTUBE364 views

NEW Airtable Comment Trigger - Automate Anything From a Comment

GarethPronovost3 days ago

Softr vs. Airtable: which platform should run your business? YOUTUBE191 views

Softr vs. Airtable: which platform should run your business?

nocodemba13 days ago

🚀 Creating a Custom Interface in Airtable Using Claude Code YOUTUBE154 views

🚀 Creating a Custom Interface in Airtable Using Claude Code

OptimizeIS22 days ago

How to Create an Airtable Base from Claude Automatically! YOUTUBE159 views

How to Create an Airtable Base from Claude Automatically!

Andrew-dodds15 days ago

Capabilities

Key features

App Builder

Builds working applications from plain-language descriptions without manual coding

Agent Builder

Builds autonomous AI agents that plan and execute multi-step tasks for you

Workflow Management

Automates multi-step processes and routes tasks across your tools and team

No-Code & Low-Code

Builds apps and workflows visually with little or no programming required

The honest take

What users love & flag

Distinct themes surfaced across 44K reviews from 4 sources — each grounded in real review text, ranked by how often it comes up.

What users love10
Flexible database-spreadsheet hybrid interface
Workflow automation without coding
Extensive third-party integrations
Multi-view data visualization
Cross-team collaboration features
Relational database capabilities
Project management functionality
Custom field types and formulas
API connectivity
Template library
What users flag10
Unexpected billing charges
Difficult cancellation process
Performance issues after AI rollout
Confusing user management system
Limited data export options
Expensive pricing tiers
Poor customer support responsiveness
Interface lag and crashes
Complex setup for advanced features
Restrictive free plan limits

Questions

Frequently asked

What is Airtable?

Airtable is a no-code platform that allows users to build AI-powered workflows, apps, and agents through a conversational interface. It enables enterprise teams to create sophisticated applications and automate operations across their data without requiring coding skills or technical expertise.

How does Airtable's conversational interface work?

Users can create applications by describing their requirements in natural language through conversation with Airtable's system. The platform automatically generates no-code components and workflows based on these conversational inputs, eliminating the need for traditional development.

What are Airtable's AI agents capable of?

Airtable's AI agents can dynamically analyze patterns across hundreds of millions of records and automatically execute complex multi-step processes. They can orchestrate actions across entire operations and integrate with multiple AI model providers including OpenAI, Gemini, Llama, and Anthropic.

How much data can Airtable handle?

Airtable supports HyperDB with record limits in the hundreds of millions and can scale workflows to tens of thousands of users. This makes it suitable for enterprise-level operations with massive datasets.

Is Airtable free to use?

Airtable offers a free tier to get started. For enterprise features and larger scale deployments, pricing is available through sales consultation.

What platforms is Airtable available on?

Airtable is available as a web tool and on Android devices, making it accessible across different platforms for team collaboration.

What security and compliance features does Airtable provide?

Airtable includes enterprise-grade security with ISO, HIPAA, and SOC 2 certifications. It offers robust permissions, fine-grained RBAC, programmatic provisioning, European and Australian data residency support, and audit logs.

Does Airtable use my data to train AI models?

No, Airtable ensures that no customer data is retained or used to train AI models. All AI models run fully within Airtable's AWS environment, maintaining data privacy and security.

How is Airtable different from traditional database or workflow tools?

Unlike traditional tools, Airtable combines no-code app development with intelligent automation that works across entire datasets. Its AI agents can analyze patterns across hundreds of millions of records and automatically execute complex processes without manual intervention.

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